PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about It Works and Purity Products as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

It Works
Purity Products

It Works and Purity Products Overview

Total reviews
1946
248
Company responses
0
123
Issues resolved
8
2

It Works and Purity Products Consumer Ratings

Rank
121 out of 665 in Health and Beauty category
46 out of 665 in Health and Beauty category
Customer service
73 in category
65 in category
Product or Service Quality
70 in category
46 in category
Website
97 in category
69 in category
Reliability
61 in category
52 in category

It Works and Purity Products Rating Details

Customer service
1.5 (751 reviews)
1.7 (48 reviews)
Reviewer's quote

...Worst products ever and worst customer service ever..

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They hook you on an auto shipment then make it difficult for you to cancel. I tried to cancel my shipment 2 weeks before it was due to ship. I had to call "customer service" to cancel. I was informed while on the call that my order had already shipped that morning! Of course they could not stop the...

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Product or Service Quality
1.7 (705 reviews)
2.2 (49 reviews)
Reviewer's quote

i need to speak to costumer service im very upset never got a call or graying to reach someone to speak my orders are not correct..

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...Customer “service” representative Brittany left me on hold for nearly 50 minutes. Took another 40 minutes talking to Shaheede (good person) and several others. Supervisor Andy seemed insincere in his offer to make amends...

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Website
1.8 (680 reviews)
2.2 (42 reviews)
Reviewer's quote

...I cancelled and filed for a refund but now I cant log into itworks website and have gotten no response..

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...I placed the order but when I attempted to put the order number on the website. It refused to recognize my order as a real one. I waited till it shipped and still, it would not recognized my order...

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Reliability
1.6 (674 reviews)
1.8 (43 reviews)
Reviewer's quote

The products didnt work I didnt like them

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They charger my pay pal account without any authorization got charged $91.44, when I noticed in my checking acct, the withdrawal was done, try to reach pay pal not to pay them, I was so mad, you cant contact anyone, they wash their hands saying its between you and purity, so call back purity the...

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It Works and Purity Products Pros and Cons

Pros
  • How easily it was for them to take my money
  • Dont like
  • Havent found one yet
  • Person on phone seemed like they were just doing their job
  • Customer service person i spoke with
  • Crooks take money without permission
Cons
  • Poor customer service
  • Products dont work
  • Horrible & no customer service
  • Customer service
  • Product did not work
  • When you call they will not cancel but try to keep selling

It Works and Purity Products Most Positive Reviews

Top rated reviews
5

The body applicators are natural do your research before u make this. Nothing dangerous then all natural product get...

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5

I've been a customer for five years, and if it were not for their infomercial regarding Hyaluronic Acid, I would never...

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5

I've used itworks for about a month now. I've lost 18 inches and 10 lbs. You have to drink TONS of water and wrap at...

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5

I understood I would pay shipping, and if I wanted to cancel I could. I did so with no problem whatsoever. Later, I or...

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It Works and Purity Products Most Critical Reviews

Lowest rated reviews
1

was promised a free order of fat fighters when i ordered a product. so i ordered the wraps (which do not work) back in...

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1

I returned a product and I am still waiting for a refund and you can never get there to them that no way to greet your...

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1

I HAVE WAITED ON HOLD FOR HOURS NO ONE EVER ANSWERS THERE *** PHONES. SO FED UP WITH THIS COMPANY, THE PRODUCTS DO NOT W...

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1

After watching an advertisement on TV, I called to take advantage of a free trial of green tea. I only had to pay...

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It Works and Purity Products Latest Reviews

Recent published reviews
No votes

I already have a ticket
I want to cancel my subscription with my order
And also my money back.

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No votes

Just need to cancel subscription

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No votes

Nobody is picking up customer service phone number

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1

They charger my pay pal account without any authorization got charged $91.44, when I noticed in my checking acct, the...

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It Works and Purity Products Products and Services

Most reviewed product and services
  • It Works Customer Care (162 reviews)
  • It Works Subscription (115 reviews)
  • It Works Shipping Service (96 reviews)
  • Purity Products Customer Care (37 reviews)
  • Purity Products Supplement (16 reviews)
  • Purity Products Supplement Free Trial (7 reviews)