PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Melaleuca and It Works as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Melaleuca
It Works

Melaleuca and It Works Overview

Total reviews 763 2139
Company responses 0 0
Issues resolved 4 9

Melaleuca and It Works Consumer Ratings

Rank
37 out of 669 in Health and Beauty category
238 out of 947 in Cosmetics and Personal Care category
Customer service
20 in category
159 in category
Product or Service Quality
21 in category
183 in category
Website
31 in category
204 in category
Discounts and Special Offers
38 in category
159 in category

Melaleuca and It Works Rating Details

Customer service
3 (243 reviews)
1.4 (838 reviews)
Reviewer's quote

...The customer service was excellent and cancelling my preferred membership was easy..

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The customer service lady I talked to was able to refund me for the last 2 months ( October &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; November ) but said that Id have to talk to a higher up to see if I could get refunded for the other 3 months. I do expect to get refunded as I thought...

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Product or Service Quality
3 (230 reviews)
1.6 (787 reviews)
Reviewer's quote

Tried to cancel, as I found no difference, and like the whole foods better, or buy products like garden of life off Amazon, one they get your card it is all over. I had to call in my card as lost and get a new one issued. Problem solved...

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although I am not getting the product! This must stop immediately!..

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Website
3.3 (226 reviews)
1.7 (755 reviews)
Reviewer's quote

...I signed onto the website and saw my membership was not canceled and that they had a pending order that needed me to update the payment account. I called the Melaleuca advised them I canceled. The lady I spoke to indicated it was not canceled...

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...I was told I would be getting a startup box as well as a website. My box never arrived and I never received an email providing tracking or anything. I was supposed to get an identical website built for me which also did not happen...

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Discounts and Special Offers
2.9 (222 reviews)
1.6 (732 reviews)
Reviewer's quote

Sugar (different special name for it, of course) in the Vitamin C powder (sort of like Airborne or EmergenC), the hair products (conditioner, shampoo, serums, etc. ) ALL have "fragrance" or "parfum" listed in the ingredients (which is a known cause of hormone disruptors and allergens, harmful...

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...She was running a special for a discounted price. She set my cart up and I paid for the order. I was told by her I could cancel anytime no hassle...

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Melaleuca and It Works Pros and Cons

Pros
  • High quality product
  • Cleaning products
  • Products
  • How easily it was for them to take my money
  • Dont like
  • Cancel subscription
Cons
  • Customer service
  • Commitment to a monthly order
  • Pyramid scheme
  • Poor customer service
  • Because you cant reach anyone to stop it
  • Hard to contact

Melaleuca and It Works Most Positive Reviews

Top rated reviews
5

I have been shopping with melaleuca since Dec. of 2006 almost 8 yrs now. Went in as the biggest skeptic in the world. I...

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5

The body applicators are natural do your research before u make this. Nothing dangerous then all natural product get...

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5

Naywayers are idiots. The products are expensive because most are HIGHLY concentrated. I am not a member of Melalueca...

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5

I've used itworks for about a month now. I've lost 18 inches and 10 lbs. You have to drink TONS of water and wrap at...

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Melaleuca and It Works Most Critical Reviews

Lowest rated reviews
1

I requested to the same person who invite me to view what Melaleuca products was, I explaind to him to please requested...

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1

was promised a free order of fat fighters when i ordered a product. so i ordered the wraps (which do not work) back in...

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1

The letter from their CEO is a very egoistic letter. I don't care if their self-centered CEO don't feel guilty w...

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1

I HAVE WAITED ON HOLD FOR HOURS NO ONE EVER ANSWERS THERE *** PHONES. SO FED UP WITH THIS COMPANY, THE PRODUCTS DO NOT W...

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Melaleuca and It Works Latest Reviews

Recent published reviews
1

Melaleuca is a greedy and unethical company by allowing horrible treatment of their employees, never rewarding or...

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4

although I am not getting the product! This must stop immediately!

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2.5

If you join to be a builder, I hope youre prepared to get stalked and have people within the company being shady,...

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No votes

Signed up to be itworks distributor but have not had a chance to do it u.til now

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Melaleuca and It Works Products and Services

Most reviewed product and services
  • Melaleuca Membership (141 reviews)
  • Melaleuca Vitamins (33 reviews)
  • Melaleuca Shipping Service (23 reviews)
  • It Works Subscription (122 reviews)
  • It Works Shipping Service (93 reviews)
  • It Works Coffee (67 reviews)