PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Melaleuca and It Works as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Melaleuca
It Works

Melaleuca and It Works Overview

Total reviews
737
849
Company responses
0
0
Issues resolved
4
3

It Works was first mentioned on PissedConsumer on Jun 3, 2013 and since then this brand received 849 reviews. It is 112 reviews more than Melaleuca received since Jan 4, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Melaleuca customer support team than with It Works customer service.

Melaleuca and It Works Consumer Ratings

Rank
26 out of 992 in Health and Beauty category
103 out of 992 in Health and Beauty category
Customer service
21 in category
59 in category
Staff
19 in category
59 in category
Product or Service Quality
21 in category
64 in category

According to consumer ratings and reviews, Melaleuca ranks 77 points higher in the Health and Beauty category than It Works. People gave Melaleuca 3.1 stars for Customer service criterion in Health and Beauty category and it is 195 points higher than the worst rated brand in this category. At the same time, It Works was rated 1.7 stars for Customer service criterion in this category and it is 157 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Melaleuca has a higher rating than It Works. Regarding Product or Service Quality criterion, consumers gave Melaleuca 3.1 stars and it is 90% greater than other in category. It Works however was rated 1.7 stars and it is 70% greater than other in category.

Melaleuca and It Works Rating Details

Customer service
3.1 (228 reviews)
1.7 (415 reviews)
Reviewer's quote

Honestly, the reps/customer service of course were very sweet BUT there are several issues with this "wellness" company. No. Not all ingredients are green, safe, eco-friendly, etc...

PissedConsumer1762370

...in montana where it is below zero and I have a child I cant just get a refund for other products I need my cash back but can't seem to make this happen all customer service numbers I have called have been disconected I need this money no later than Monday or my family will be freezing in this montana winter please please please please please fix this as I was able to before thank you for your time and this time I have completely taken my card off of the orders so this can not and will not happen...

Vontrell
Staff
3.2 (217 reviews)
1.7 (393 reviews)
Reviewer's quote

... artificial ingredients!!! That was my last lesson- I can't trust a company that says they are the healthiest safest company around - yet they only have their staff and scientists test their products - so how do we really know they are safe when the people testing them are paid to do so?!?!?! Companies that want honest answers will conduct several studies am...

PissedConsumer1065350

Not only do their products work but their staff is income competent. They lie to you about the terms of their auto-ship plan. They tell you that they've corrected things but they don't...

PissedConsumer1553052
Product or Service Quality
3.1 (213 reviews)
1.7 (404 reviews)
Reviewer's quote

I changed the cleaning products and many personal care items our family uses to Melaleuca this past July. They work and smell nice but most importantly, I have noticed that I no longer wheeze and cough when I clean. I have recommended this online shopping service to friends and many have joined and...

JIll C

No product in shipment. Only the packing slip..

Mariann

Melaleuca and It Works Pros and Cons

Pros
  • High quality product
  • Cleaning products
  • Products
  • How easily it was for them to take my money
  • How nice they are while pushing 10 products on you
  • Concept of the product
Cons
  • Commitment to a monthly order
  • Monthly commitment
  • Deceptive misleading miserable
  • Poor customer service
  • Take your money but do not fullfill their commitment
  • Dishonesty

Melaleuca and It Works Most Positive Reviews

Top rated reviews
5

I have been shopping with melaleuca since Dec. of 2006 almost 8 yrs now. Went in as the biggest skeptic in the world. I...

5

The body applicators are natural do your research before u make this. Nothing dangerous then all natural product get...

Melaleuca and It Works Most Critical Reviews

Lowest rated reviews
1

I requested to the same person who invite me to view what Melaleuca products was, I explaind to him to please requested...

1

was promised a free order of fat fighters when i ordered a product. so i ordered the wraps (which do not work) back in...

Melaleuca and It Works Latest Reviews

Recent published reviews
2.2

Honestly, the reps/customer service of course were very sweet BUT there are several issues with this "wellness" company....

Read all 737 reviews

I paid and got my product but wanted an another payment of what I paid

Read all 849 reviews

Melaleuca and It Works Products and Services

Most reviewed product and services
  • Melaleuca Membership (139 reviews)
  • Melaleuca Customer Care (55 reviews)
  • Melaleuca Vitamins (32 reviews)
  • It Works Customer Care (122 reviews)
  • It Works Subscription (70 reviews)
  • It Works Shipping Service (70 reviews)