PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about It Works and Melaleuca as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

It Works
Melaleuca

It Works and Melaleuca Overview

Total reviews 2168 766
Company responses 0 0
Issues resolved 9 4

It Works and Melaleuca Consumer Ratings

Rank
238 out of 906 in Cosmetics and Personal Care category
38 out of 634 in Health and Beauty category
Customer service
162 in category
22 in category
Product or Service Quality
180 in category
22 in category
Website
205 in category
29 in category
Reliability
152 in category
26 in category

It Works and Melaleuca Rating Details

Customer service
1.4 (847 reviews)
3 (244 reviews)
Reviewer's quote

...The customer service opp. That I spoke with , had a hard time understanding her , She had a hard time undstanding me..

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I can't say that I have loved every product I have tried but had no problems with customer service when I found something that was not to my choosing. I was not crazy about one of the shampoo's and the company sent me a new product and said I could use the shampoo on my dog. Very happy customer,...

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Product or Service Quality
1.6 (794 reviews)
3 (231 reviews)
Reviewer's quote

...The product they sold me expired a year before I even ordered it. They sent a second expired beverage that I still have dated 2019 when it was delivered in August of 2020. The company doesn't care that the product made me sick or even that it was expired..

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If their products are so wonderful why not make them available to everyone and get rid of the minimum order of 35 product points which cost me around $100. 00 per month. I had no problem with the $19...

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Website
1.7 (764 reviews)
3.3 (227 reviews)
Reviewer's quote

...I was told I would be getting a startup box as well as a website. My box never arrived and I never received an email providing tracking or anything. I was supposed to get an identical website built for me which also did not happen...

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...I signed onto the website and saw my membership was not canceled and that they had a pending order that needed me to update the payment account. I called the Melaleuca advised them I canceled. The lady I spoke to indicated it was not canceled...

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Reliability
1.5 (760 reviews)
2.9 (165 reviews)
Reviewer's quote

I have been trying to return product for months . unopened package but Everytime I try calling I get hung up on very Disappointed

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If you join to be a builder, I hope youre prepared to get stalked and have people within the company being shady, throwing you under the bus, stalking and screenshotting all of your posts, contacting people apart of your team and your friends list to dig up FAKE dirt about you. Disgusting company.

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It Works and Melaleuca Pros and Cons

Pros
  • Dont like
  • How easily it was for them to take my money
  • Cancel subscription
  • High quality product
  • Cleaning products
  • Products
Cons
  • Poor customer service
  • Because you cant reach anyone to stop it
  • Hard to contact
  • Customer service
  • Commitment to a monthly order
  • Pyramid scheme

It Works and Melaleuca Most Positive Reviews

Top rated reviews
5

The body applicators are natural do your research before u make this. Nothing dangerous then all natural product get...

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5

I have been shopping with melaleuca since Dec. of 2006 almost 8 yrs now. Went in as the biggest skeptic in the world. I...

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5

I've used itworks for about a month now. I've lost 18 inches and 10 lbs. You have to drink TONS of water and wrap at...

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5

Naywayers are idiots. The products are expensive because most are HIGHLY concentrated. I am not a member of Melalueca...

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It Works and Melaleuca Most Critical Reviews

Lowest rated reviews
1

was promised a free order of fat fighters when i ordered a product. so i ordered the wraps (which do not work) back in...

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1

I requested to the same person who invite me to view what Melaleuca products was, I explaind to him to please requested...

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1

I HAVE WAITED ON HOLD FOR HOURS NO ONE EVER ANSWERS THERE *** PHONES. SO FED UP WITH THIS COMPANY, THE PRODUCTS DO NOT W...

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1

The letter from their CEO is a very egoistic letter. I don't care if their self-centered CEO don't feel guilty w...

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It Works and Melaleuca Latest Reviews

Recent published reviews
1

I have been trying to return product for months . unopened package but Everytime I try calling I get hung up on very...

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No votes

I bought a box of low carb icecream bars and the box was fine, but the icecream inside was opened, smashed and appeared...

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No votes

items returned, never funds returned or credit given. I am going through chemo and radiation therapy. Out of products....

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No votes

I am a single mom with 1 son and since joining Melaleuca in April my monthly order ranges from 40-100 points every month...

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It Works and Melaleuca Products and Services

Most reviewed product and services
  • It Works Subscription (124 reviews)
  • It Works Shipping Service (93 reviews)
  • It Works Coffee (67 reviews)
  • Melaleuca Membership (142 reviews)
  • Melaleuca Vitamins (33 reviews)
  • Melaleuca Shipping Service (23 reviews)