PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about It Works and Melaleuca as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

It Works
Melaleuca

It Works and Melaleuca Overview

Total reviews
856
737
Company responses
0
0
Issues resolved
3
4

It Works was first mentioned on PissedConsumer on Jun 3, 2013 and since then this brand received 856 reviews. It is 119 reviews more than Melaleuca received since Jan 4, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Melaleuca customer support team than with It Works customer service.

It Works and Melaleuca Consumer Ratings

Rank
103 out of 992 in Health and Beauty category
27 out of 992 in Health and Beauty category
Customer service
58 in category
21 in category
Product or Service Quality
63 in category
21 in category
Website
89 in category
32 in category

According to consumer ratings and reviews, Melaleuca ranks 76 points higher in the Health and Beauty category than It Works. People gave It Works 1.6 stars for Customer service criterion in Health and Beauty category and it is 157 points higher than the worst rated brand in this category. At the same time, Melaleuca was rated 3.1 stars for Customer service criterion in this category and it is 194 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Melaleuca has a higher rating than It Works. Regarding Website criterion, consumers gave It Works 2 stars and it is 59% greater than other in category. Melaleuca however was rated 3.3 stars and it is 85% greater than other in category.

It Works and Melaleuca Rating Details

Customer service
1.6 (418 reviews)
3.1 (228 reviews)
Reviewer's quote

...in montana where it is below zero and I have a child I cant just get a refund for other products I need my cash back but can't seem to make this happen all customer service numbers I have called have been disconected I need this money no later than Monday or my family will be freezing in this montana winter please please please please please fix this as I was able to before thank you for your time and this time I have completely taken my card off of the orders so this can not and will not happen...

Vontrell

Honestly, the reps/customer service of course were very sweet BUT there are several issues with this "wellness" company. No. Not all ingredients are green, safe, eco-friendly, etc...

PissedConsumer1762370
Product or Service Quality
1.7 (406 reviews)
3.1 (213 reviews)
Reviewer's quote

No product in shipment. Only the packing slip..

Mariann

I changed the cleaning products and many personal care items our family uses to Melaleuca this past July. They work and smell nice but most importantly, I have noticed that I no longer wheeze and cough when I clean. I have recommended this online shopping service to friends and many have joined and...

JIll C
Website
2 (397 reviews)
3.3 (210 reviews)
Reviewer's quote

I have never signed up for auto order auto pay. Please cancel this today. Confirm the cancellation.Gregory Nehra, (Loyal Customer ID 14117075)313-919-3556Why is there zero emails to contact anyone on your website?

greg n

...This is their 2018 Income Disclosure Statement from their own website. As you can see, you literally only have a 0. 8% chance of averaging $23,000 a year...

Roxanne C

It Works and Melaleuca Pros and Cons

Pros
  • How easily it was for them to take my money
  • How nice they are while pushing 10 products on you
  • Concept of the product
  • High quality product
  • Cleaning products
  • Products
Cons
  • Poor customer service
  • Take your money but do not fullfill their commitment
  • Dishonesty
  • Commitment to a monthly order
  • Monthly commitment
  • Deceptive misleading miserable

It Works and Melaleuca Most Positive Reviews

Top rated reviews
5

The body applicators are natural do your research before u make this. Nothing dangerous then all natural product get...

5

I have been shopping with melaleuca since Dec. of 2006 almost 8 yrs now. Went in as the biggest skeptic in the world. I...

It Works and Melaleuca Most Critical Reviews

Lowest rated reviews
1

was promised a free order of fat fighters when i ordered a product. so i ordered the wraps (which do not work) back in...

1

I requested to the same person who invite me to view what Melaleuca products was, I explaind to him to please requested...

It Works and Melaleuca Latest Reviews

Recent published reviews
1

All the phone numbers you displayed ARE NON WORKING PHONE NUMBERS!!! I want to speak with a REPRESENTATIVE. I have...

Read all 856 reviews
2.2

Honestly, the reps/customer service of course were very sweet BUT there are several issues with this "wellness" company....

Read all 737 reviews

It Works and Melaleuca Products and Services

Most reviewed product and services
  • It Works Customer Care (122 reviews)
  • It Works Subscription (70 reviews)
  • It Works Shipping Service (70 reviews)
  • Melaleuca Membership (139 reviews)
  • Melaleuca Customer Care (55 reviews)
  • Melaleuca Vitamins (32 reviews)