PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about It Works and Melaleuca as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

It Works
Melaleuca

It Works and Melaleuca Overview

Total reviews
810
732
Company responses
0
0
Issues resolved
3
4

It Works was first mentioned on PissedConsumer on Jun 3, 2013 and since then this brand received 810 reviews. It is 78 reviews more than Melaleuca received since Jan 4, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Melaleuca customer support team than with It Works customer service.

It Works and Melaleuca Consumer Ratings

Rank
105 out of 1241 in Health and Beauty category
26 out of 1241 in Health and Beauty category
Customer service
60 in category
21 in category
Product or Service Quality
63 in category
21 in category
Website
89 in category
33 in category

According to consumer ratings and reviews, Melaleuca ranks 79 points higher in the Health and Beauty category than It Works. People gave It Works 1.6 stars for Customer service criterion in Health and Beauty category and it is 150 points higher than the worst rated brand in this category. At the same time, Melaleuca was rated 3.1 stars for Customer service criterion in this category and it is 189 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Melaleuca has a higher rating than It Works. Regarding Website criterion, consumers gave It Works 2 stars and it is 58% greater than other in category. Melaleuca however was rated 3.3 stars and it is 84% greater than other in category.

It Works and Melaleuca Rating Details

Customer service
1.6 (407 reviews)
3.1 (227 reviews)
Reviewer's quote

The customer service lady was so kind to help me cancel a order and my account for me..

PissedConsumer1703285

...Cancelling was absolutely NOT hard (like anything else, you must follow their procedure) and customer service has been very good and exceptionally polite. I feel very comfortable recommending this company and its products. Enjoy!..

JIll C
Product or Service Quality
1.7 (397 reviews)
3.1 (211 reviews)
Reviewer's quote

...The product made me so anxious I couldn't drink it either..

Tashawna

...If that happens, I have to pay for more product. That is deceitful..

Alisa D
Website
2 (388 reviews)
3.3 (207 reviews)
Reviewer's quote

I have never signed up for auto order auto pay. Please cancel this today. Confirm the cancellation.Gregory Nehra, (Loyal Customer ID 14117075)313-919-3556Why is there zero emails to contact anyone on your website?

greg n

...I go to try and cancel my membership- I had to search through the website to find any info about cancellation. It felt like a 10 step process- they do NOT make it easy to cancel. In the end I had to print off and fill out a form and MAIL it to them...

Jasmine M

It Works and Melaleuca Pros and Cons

Pros
  • How easily it was for them to take my money
  • Products give energy and better health
  • How nice they are while pushing 10 products on you
  • High quality product
  • Cleaning products
  • Products
Cons
  • Poor customer service
  • Dishonesty
  • Deception
  • Commitment to a monthly order
  • Monthly commitment
  • Deceptive misleading miserable

It Works and Melaleuca Most Positive Reviews

Top rated reviews
5

The body applicators are natural do your research before u make this. Nothing dangerous then all natural product get...

5

I have been shopping with melaleuca since Dec. of 2006 almost 8 yrs now. Went in as the biggest skeptic in the world. I...

It Works and Melaleuca Most Critical Reviews

Lowest rated reviews
1

was promised a free order of fat fighters when i ordered a product. so i ordered the wraps (which do not work) back in...

1

I requested to the same person who invite me to view what Melaleuca products was, I explaind to him to please requested...

It Works and Melaleuca Latest Reviews

Recent published reviews

I have never signed up to be pre billed every month I have called on multiple occasions complaining and they are still...

Read all 810 reviews
1

The exact same thing happened to me, as the person who wrote the message above. It's too expensive for me to purchase...

Read all 732 reviews

It Works and Melaleuca Products and Services

Most reviewed product and services
  • It Works Customer Care (118 reviews)
  • It Works Subscription (70 reviews)
  • It Works Shipping Service (69 reviews)
  • Melaleuca Membership (136 reviews)
  • Melaleuca Customer Care (55 reviews)
  • Melaleuca Vitamins (32 reviews)