PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Younique and It Cosmetics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Younique
It Cosmetics

Younique and It Cosmetics Overview

Total reviews
387
186
Company responses
0
0
Issues resolved
6
2

Younique and It Cosmetics Consumer Ratings

Rank
185 out of 897 in Cosmetics and Personal Care category
188 out of 897 in Cosmetics and Personal Care category
Customer service
88 in category
120 in category
Website
123 in category
136 in category
Product or Service Quality
148 in category
108 in category
Reliability
114 in category
121 in category

Younique and It Cosmetics Rating Details

Customer service
1.9 (217 reviews)
1.6 (106 reviews)
Reviewer's quote

...Her customer service is disgusting and not a good representation of your company..

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...IT Customer service number has a busy signal constantly,the chat feature involves waiting for 30 minutes,no one responds to an email inquiry. How can they be in this ill prepared?..

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Website
2.2 (208 reviews)
2 (97 reviews)
Reviewer's quote

I contacted their customer care 4 times via their website and 3 out of the 4 times I never got a reply. The only time I did, the agent just said she would be happy to pass me on to another department and left it their without any assurance that they would take care of my case and no apologies for...

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...Then I order direct from ur website $150 products plus gift for my mother and you cancel my order without my consent. And to Top it off still haven’t refunded my money ! You stole my money!..

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Product or Service Quality
1.7 (208 reviews)
2.1 (96 reviews)
Reviewer's quote

...Its happened to 4 different customers and I've reported it to customer service. They replace only within 90 days otherwise they don't care. Its an ongoing issue and I believe there is an issue with the formula's solidity...

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...My charge card has already been charged for the products. On the UPS site it states that they never received a label from iT ship the order. In the meantime iT has repeatedly sent me requests for reviews and more online sales pages...

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Reliability
1.7 (206 reviews)
1.6 (101 reviews)
Reviewer's quote

They sent me an email with wrong phone number and wrong email to resolve it and thats after 10emails telling me to deal with it politely. Hi didnt receive what I ordered and want to receive it and their Not allowing it.

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I have placed 3 orders with It Cosmetics between March and April. My first 2 orders came with no problems. My third purchase still has not arrived. I did receive an email that a shipping label was created, but that was weeks ago. I was already charged for these products. I have emailed and called...

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Younique and It Cosmetics Pros and Cons

Pros
  • Presenter
  • Sales representative
  • Rosewater
  • Products
  • Product is fine
  • Brush for the eye concealer
Cons
  • Products
  • Tube was only a quater of the way full
  • Defective products
  • False advertising of price
  • Price of product
  • Lack of customer service and incorrect products received

Younique and It Cosmetics Most Positive Reviews

Top rated reviews
5

Honestly I love younique! Yes it's pricy but I hasn't found a good foundation until I tried the liquid foundation. Oh...

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5

Got foundation....it was empty....they replaced it....same with the concealer.......i canceled auto ship right...

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5

Ive used younique makeup for over a year and LOVE it. Seriously some of these complaints made me laugh out loud. If...

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5

This is my first review. I am really loving this shade.:)))

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Younique and It Cosmetics Most Critical Reviews

Lowest rated reviews
1

I'm really annoyed. Not with the makeup, or necessarily the business, but basically I have one of your representatives...

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1

I ordered an IT Cosmetics kit which was sold as a full size 90 day kit @ $49.95 billed immediately with free shipping....

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1

I was very hopeful that the 3D+ fiber lashes would be everything that they were promoted as , and as promised by the...

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1

Beware the infomercial makes you think you are getting lots of makeup items in the first shipment for 39.95. But when...

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Younique and It Cosmetics Latest Reviews

Recent published reviews
1

After using touch mineral base make up, I am now seeing a dermatologist to resolve the hives, and scarring that...

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1.7

Never received order and so many women are having the same problem. I dont want the order now.

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No votes

I placed an order with a local rep for 116.00. She said write a check. That was back end of April, first of May around....

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1.8

I have placed 3 orders with It Cosmetics between March and April. My first 2 orders came with no problems. My third...

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Younique and It Cosmetics Products and Services

Most reviewed product and services
  • Younique Touch Mineral Foundation (49 reviews)
  • Younique Foundation (42 reviews)
  • Younique Mascara (32 reviews)
  • It Cosmetics Makeup Free Trial (23 reviews)
  • It Cosmetics Customer Care (20 reviews)
  • It Cosmetics Bye Bye Foundation (19 reviews)