PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Younique and It Cosmetics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Younique
It Cosmetics

Younique and It Cosmetics Overview

Total reviews 438 201
Company responses 0 0
Issues resolved 6 2

Younique and It Cosmetics Consumer Ratings

Rank
204 out of 947 in Cosmetics and Personal Care category
218 out of 947 in Cosmetics and Personal Care category
Customer service
99 in category
147 in category
Reliability
135 in category
141 in category
Product or Service Quality
165 in category
138 in category
Website
138 in category
184 in category

Younique and It Cosmetics Rating Details

Customer service
1.9 (226 reviews)
1.6 (115 reviews)
Reviewer's quote

Zero customer service support , you cant talk to anyone..

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The customer service has been good - I have gotten an email response as well as someone to chat with. The phone number just hung up on me, though. IT created the label but the package wasn't transferred to UPS for a week, although they blatantly blame UPS for any mistake or delay in an order...

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Reliability
1.6 (215 reviews)
1.6 (109 reviews)
Reviewer's quote

My order 3667**** said it shipped and delivered to my old address in Colorado. I updated my new address and received two other orders with no problem before this one. I paid and never received this one. I am still out $107.23, and I never recieved anything. I would like my money returned and to...

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I have ordered 4 times from your company and had to return 3 of the packages which included paying for the return shipping costs. I have yet to get the correct cosmetics and have not been refunded once for all 3 that have been returned. The latest issue happened on Saturday, 11/7. It was the wrong...

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Product or Service Quality
1.7 (214 reviews)
2 (104 reviews)
Reviewer's quote

HORRIBLE customer service. Website states to call or email. Called, couldn't get through to anyone..

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...I am afraid that when the products arrive ( and who knows when) sending them back will be an issue. I am thinking of contacting my credit card company instead. If you like this product, buy in store only...

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Website
2.1 (213 reviews)
2 (103 reviews)
Reviewer's quote

I contacted their customer care 4 times via their website and 3 out of the 4 times I never got a reply. The only time I did, the agent just said she would be happy to pass me on to another department and left it their without any assurance that they would take care of my case and no apologies for...

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...They do have disclaimer on their website about delays due to Covid-19, but I never expected it to take 4 weeks..

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Younique and It Cosmetics Pros and Cons

Pros
  • Presenter
  • Makeup
  • Swift delivery
  • Products
  • Product is fine
  • Decent foundation
Cons
  • Products
  • Trying to get hold of the company is awful
  • Quality
  • False advertising of price
  • Unwillingness to solve the problem
  • Price of product

Younique and It Cosmetics Most Positive Reviews

Top rated reviews
5

Honestly I love younique! Yes it's pricy but I hasn't found a good foundation until I tried the liquid foundation. Oh...

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5

Got foundation....it was empty....they replaced it....same with the concealer.......i canceled auto ship right...

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5

Ive used younique makeup for over a year and LOVE it. Seriously some of these complaints made me laugh out loud. If...

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5

This is my first review. I am really loving this shade.:)))

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Younique and It Cosmetics Most Critical Reviews

Lowest rated reviews
1

I'm really annoyed. Not with the makeup, or necessarily the business, but basically I have one of your representatives...

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1

I ordered an IT Cosmetics kit which was sold as a full size 90 day kit @ $49.95 billed immediately with free shipping....

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1

I was very hopeful that the 3D+ fiber lashes would be everything that they were promoted as , and as promised by the...

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1

Beware the infomercial makes you think you are getting lots of makeup items in the first shipment for 39.95. But when...

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Younique and It Cosmetics Latest Reviews

Recent published reviews
No votes

I didn't get to talk to anyone so I'm still pissed..mu canceled my account instead of my moms

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1.9

I have ordered 4 times from your company and had to return 3 of the packages which included paying for the return...

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No votes

My package has a wrong address at Key Largo but the location is in Miramar, FL because the postal code is 33027 not...

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No votes

I have been using (and highly recommending the SUPERHERO NO-TUG gel liner for several years and have been VERY...

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Younique and It Cosmetics Products and Services

Most reviewed product and services
  • Younique Touch Mineral Foundation (50 reviews)
  • Younique Foundation (42 reviews)
  • Younique Mascara (33 reviews)
  • It Cosmetics Makeup Free Trial (23 reviews)
  • It Cosmetics Bye Bye Foundation (19 reviews)
  • It Cosmetics Subscription (16 reviews)