PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Younique and It Cosmetics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Younique
It Cosmetics

Younique and It Cosmetics Overview

Total reviews
354
162
Company responses
0
0
Issues resolved
5
1

Younique was first mentioned on PissedConsumer on May 31, 2014 and since then this brand received 354 reviews. It is 192 reviews more than It Cosmetics received since Oct 15, 2015. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Younique customer support team and It Cosmetics customer service.

Younique and It Cosmetics Consumer Ratings

Rank
164 out of 1215 in Cosmetics and Personal Care category
145 out of 1215 in Cosmetics and Personal Care category
Customer service
82 in category
105 in category
Website
113 in category
115 in category
Reliability
108 in category
99 in category

According to consumer ratings and reviews, It Cosmetics ranks 19 points higher in the Cosmetics and Personal Care category than Younique. People gave Younique 1.9 stars for Customer service criterion in Cosmetics and Personal Care category and it is 341 points higher than the worst rated brand in this category. At the same time, It Cosmetics was rated 1.7 stars for Customer service criterion in this category and it is 318 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that It Cosmetics has a higher rating than It Cosmetics. Regarding Reliability criterion, consumers gave Younique 1.6 stars and it is 74% greater than other in category. It Cosmetics however was rated 1.7 stars and it is 77% greater than other in category.

Younique and It Cosmetics Rating Details

Customer service
1.9 (208 reviews)
1.7 (96 reviews)
Reviewer's quote

In the Moodstruck 3d Fiber Lash class action lawsuit, Younique has been ordered to provide all customer names, addresses, phone numbers, and e-mail addresses in California, Florida and Ohio to be notified of the Class Action. The Judge's authorized notice says: "If you purchased Younique Moodstruck...

ALL Y

...Been a customer for years. If had an issue , they resolved, replaced with new and never charged. Been customer for over four years...

PissedConsumer1682867
Website
2.2 (201 reviews)
2.2 (86 reviews)
Reviewer's quote

I contacted their customer care 4 times via their website and 3 out of the 4 times I never got a reply. The only time I did, the agent just said she would be happy to pass me on to another department and left it their without any assurance that they would take care of my case and no apologies for...

PissedConsumer1110592

...All items were not full products and I thought that from what their website said I can send the product back for full refund even if I used it all..

Deborah S
Reliability
1.6 (200 reviews)
1.7 (89 reviews)
Reviewer's quote

I ordered my first product-the foundation mentioned above. I did so because I like the rep. Oh my the SMELL-I wore it two days and the stale perfume smell was too much-made me sick. I contacted my rep who told me to contact the company (she was great).I did so and there was no problem. They sent me...

Fascia B

My order failed to arrive. I have been left £40 worse off and with no product. I have made several calls and emailed many times but apart from an apology I am no further forward. IT Cosmetics are investigating and speaking to the delivery company. I have asked a manager to contact me but I am told...

Joanne G

Younique and It Cosmetics Pros and Cons

Pros
  • Presenter
  • Sales representative
  • Rosewater
  • Product is fine
  • Refunded the purchase
  • Products
Cons
  • Products
  • Defective products
  • Customer service
  • False advertising of price
  • Price of product
  • Lied to customer and told they had to autoship to purchase

Younique and It Cosmetics Most Positive Reviews

Top rated reviews
5

Honestly I love younique! Yes it's pricy but I hasn't found a good foundation until I tried the liquid foundation. Oh...

5

Got foundation....it was empty....they replaced it....same with the concealer.......i canceled auto ship right...

Younique and It Cosmetics Most Critical Reviews

Lowest rated reviews
1

I'm really annoyed. Not with the makeup, or necessarily the business, but basically I have one of your representatives...

1

I ordered an IT Cosmetics kit which was sold as a full size 90 day kit @ $49.95 billed immediately with free shipping....

Younique and It Cosmetics Latest Reviews

Recent published reviews

My November kudos was delivered yesterday to Pittsburgh PA, i live in Chester Illinois. I am not happy. I want my order...

Read all 354 reviews
1

My order failed to arrive. I have been left £40 worse off and with no product. I have made several calls and emailed...

Read all 162 reviews

Younique and It Cosmetics Products and Services

Most reviewed product and services
  • Younique Touch Mineral Foundation (49 reviews)
  • Younique Foundation (41 reviews)
  • Younique Mascara (30 reviews)
  • It Cosmetics Makeup Free Trial (23 reviews)
  • It Cosmetics Bye Bye Foundation (20 reviews)
  • It Cosmetics Customer Care (17 reviews)