PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about It Cosmetics and Younique as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

It Cosmetics
Younique

It Cosmetics and Younique Overview

Total reviews
186
386
Company responses
0
0
Issues resolved
2
6

It Cosmetics and Younique Consumer Ratings

Rank
188 out of 897 in Cosmetics and Personal Care category
185 out of 897 in Cosmetics and Personal Care category
Exchange, Refund and Cancellation Policy
112 in category
91 in category
Customer service
118 in category
85 in category
Reliability
120 in category
113 in category
Value for money
144 in category
168 in category

It Cosmetics and Younique Rating Details

Exchange, Refund and Cancellation Policy
1.5 (106 reviews)
1.8 (197 reviews)
Reviewer's quote

After 2 weeks of trying to get a refund of products NEVER received I got this email tonight from IT Cosmetics..

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...I am awaiting my refund which she said she would send on Friday and never did. She made an excuse of having a problem with her bank. Her customer service is disgusting and not a good representation of your company..

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Customer service
1.6 (106 reviews)
1.9 (217 reviews)
Reviewer's quote

...I called customer service and was told I have to pay for return shipping even if it arrived damaged, NEVER again. I will order from QVC or Amazon next time, never a problem returning anything..

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...Its happened to 4 different customers and I've reported it to customer service. They replace only within 90 days otherwise they don't care. Its an ongoing issue and I believe there is an issue with the formula's solidity...

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Reliability
1.6 (101 reviews)
1.7 (206 reviews)
Reviewer's quote

After a few years of using makeup and cc in a cream, it appears that the formulation has been changed. My face was burned and red with flaking skin. So disappointed but after being sold out, it no longer represents the quality it once was. I would not recommend purchasing.

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I will now get my refund- thank you

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Value for money
1.9 (101 reviews)
1.6 (201 reviews)
Reviewer's quote

...I called my bank and they said that IT cosmetics took my money and it was up to them when they release my money back to me or send me my order. So another words where is my $134. I called and spoke to three people at this company, one of them was a supervisor...

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...In class action lawsuits, the individual value of damages may not be as significant. For example, consumers may have been wrongly charged a fee or may be unhappy with a product or service. However, many individuals may have the same type of legal problem as one another...

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It Cosmetics and Younique Pros and Cons

Pros
  • Products
  • Product is fine
  • Brush for the eye concealer
  • Presenter
  • Sales representative
  • Rosewater
Cons
  • False advertising of price
  • Price of product
  • Lack of customer service and incorrect products received
  • Products
  • Tube was only a quater of the way full
  • Defective products

It Cosmetics and Younique Most Positive Reviews

Top rated reviews
5

Got foundation....it was empty....they replaced it....same with the concealer.......i canceled auto ship right...

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5

Honestly I love younique! Yes it's pricy but I hasn't found a good foundation until I tried the liquid foundation. Oh...

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5

This is my first review. I am really loving this shade.:)))

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5

Ive used younique makeup for over a year and LOVE it. Seriously some of these complaints made me laugh out loud. If...

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It Cosmetics and Younique Most Critical Reviews

Lowest rated reviews
1

I ordered an IT Cosmetics kit which was sold as a full size 90 day kit @ $49.95 billed immediately with free shipping....

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1

I'm really annoyed. Not with the makeup, or necessarily the business, but basically I have one of your representatives...

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1

Beware the infomercial makes you think you are getting lots of makeup items in the first shipment for 39.95. But when...

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1

I was very hopeful that the 3D+ fiber lashes would be everything that they were promoted as , and as promised by the...

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It Cosmetics and Younique Latest Reviews

Recent published reviews
1.7

Never received order and so many women are having the same problem. I dont want the order now.

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No votes

I placed an order with a local rep for 116.00. She said write a check. That was back end of April, first of May around....

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1.8

I have placed 3 orders with It Cosmetics between March and April. My first 2 orders came with no problems. My third...

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4.4

I changed my email a few days ago. It worked fine but now I can’t log in. I want to order.

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It Cosmetics and Younique Products and Services

Most reviewed product and services
  • It Cosmetics Makeup Free Trial (23 reviews)
  • It Cosmetics Customer Care (20 reviews)
  • It Cosmetics Bye Bye Foundation (19 reviews)
  • Younique Touch Mineral Foundation (49 reviews)
  • Younique Foundation (42 reviews)
  • Younique Mascara (32 reviews)