PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about It Cosmetics and Younique as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

It Cosmetics
Younique

It Cosmetics and Younique Overview

Total reviews 198 417
Company responses 0 0
Issues resolved 2 6

It Cosmetics and Younique Consumer Ratings

Rank
209 out of 920 in Cosmetics and Personal Care category
194 out of 920 in Cosmetics and Personal Care category
Customer service
131 in category
91 in category
Exchange, Refund and Cancellation Policy
130 in category
97 in category
Reliability
135 in category
128 in category
Value for money
158 in category
184 in category

It Cosmetics and Younique Rating Details

Customer service
1.6 (113 reviews)
1.9 (220 reviews)
Reviewer's quote

The customer service has been good - I have gotten an email response as well as someone to chat with. The phone number just hung up on me, though. IT created the label but the package wasn't transferred to UPS for a week, although they blatantly blame UPS for any mistake or delay in an order...

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HORRIBLE customer service. Website states to call or email. Called, couldn't get through to anyone..

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Exchange, Refund and Cancellation Policy
1.5 (111 reviews)
1.7 (200 reviews)
Reviewer's quote

Not possible to get in touch with someone, chat with rep, very rude lady, she said she cancelled order, when I asked about cancellation confirmation she just ignored. In 2 days called again, no answer, tried chat and in 10 min they connected me, again, asked to sent me my order cancellation email,...

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Did not get my order i want a refund plz cuz this is crazy..

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Reliability
1.6 (108 reviews)
1.6 (210 reviews)
Reviewer's quote

Placed on line order on May 30th. Did not receive order until June 25th. Emailed IT twice and never received a reply. Only received automated reply about service because of Covid-19. I order on line regularly and ALWAYS received my orders within a week during Covid, so that is a poor excuse on...

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Your makeup is very pricey .Not good quialty.l can't believe how price the makeup

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Value for money
1.8 (104 reviews)
1.6 (206 reviews)
Reviewer's quote

...Lost order so I lost my money and could not report it. Brenda Jackson..

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...it was 78 dollars and she never sent my product and now will not answer my messages asking if she has heard anything I ordered July 21 and she stole my money and probably kept my primer and asked me to order cause she needed the money I want my money back now Im reporting her and whoever else almost one hundred dollars for two things and dont have them I have...

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It Cosmetics and Younique Pros and Cons

Pros
  • Products
  • Product is fine
  • Brush for the eye concealer
  • Presenter
  • Makeup
  • Sales representative
Cons
  • False advertising of price
  • Unwillingness to solve the problem
  • Price of product
  • Products
  • Defective products
  • Customer service

It Cosmetics and Younique Most Positive Reviews

Top rated reviews
5

Got foundation....it was empty....they replaced it....same with the concealer.......i canceled auto ship right...

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5

Honestly I love younique! Yes it's pricy but I hasn't found a good foundation until I tried the liquid foundation. Oh...

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5

This is my first review. I am really loving this shade.:)))

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5

Ive used younique makeup for over a year and LOVE it. Seriously some of these complaints made me laugh out loud. If...

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It Cosmetics and Younique Most Critical Reviews

Lowest rated reviews
1

I ordered an IT Cosmetics kit which was sold as a full size 90 day kit @ $49.95 billed immediately with free shipping....

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1

I'm really annoyed. Not with the makeup, or necessarily the business, but basically I have one of your representatives...

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1

Beware the infomercial makes you think you are getting lots of makeup items in the first shipment for 39.95. But when...

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1

I was very hopeful that the 3D+ fiber lashes would be everything that they were promoted as , and as promised by the...

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It Cosmetics and Younique Latest Reviews

Recent published reviews
1

I have used IT Cosmetics for many years and love the products. However, you have discontinued the eyeliners that twisted...

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No votes

I did not receive my full order. I only received one item with no packing slip. I would like to revive my full order.

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No votes

I have used the no-tug eye liner and the compact with the bronzer, blush and some white stuff that is useless. I have be...

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No votes

Consultant selling in a spa is this legal cause I was told I couldnt do this when I wanted too.

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It Cosmetics and Younique Products and Services

Most reviewed product and services
  • It Cosmetics Makeup Free Trial (23 reviews)
  • It Cosmetics Customer Care (20 reviews)
  • It Cosmetics Bye Bye Foundation (19 reviews)
  • Younique Touch Mineral Foundation (49 reviews)
  • Younique Foundation (42 reviews)
  • Younique Mascara (32 reviews)