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It Cosmetics

Cosmetics and Personal Care
  • 1 ISSUES RESOLVED
  • 124 TOTAL REVIEWS
  • $7.5K CLAIMED LOSSES
  • $192 AVERAGE LOSS
1.9
Customer service
Staff
Reliability
Website
Discounts and Special Offers
  • Refunded the purchase 1
  • Products 1
  • Product is fine 1
  • Lipstick 1
  • Delivery was prompt 1

Customers don't like

  • False advertising of price5
  • Price of product4
  • Lied to customer and told they had to autoship to purchase3
  • Lied about price and charged a lot more to my card3
  • Credit card scam3
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Wen

Cosmetics and Personal Care
  • 2 ISSUES RESOLVED
  • 1767 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.1
Customer service
Staff
Reliability
Website
Discounts and Special Offers
  • Smell 12
  • How it makes my hair feel and look 8
  • Product 7
  • Feel of my hair 6
  • Thinning hair falling out 5

Customers don't like

  • Hair loss12
  • Lost my hair11
  • Deceptive marketing practice8
  • Customer service7
  • Unhelpful customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Lake Charles, Louisiana, United States #1321907

I don't understand why would it cosmetic do this to their customers we are the people that will keep the company open. My first payment was $34.99.

It cosmetics just charged me $60.00 for something that i do not have and why would they send my anything when I just received my first package and never even wore the F#$%$^ make-up yet do not know if the *** looks good on me or not. Im pissed because it's a rip-off.