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It Cosmetics
Wen

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

It Cosmetics

It Cosmetics

1.8
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 159 TOTAL REVIEWS
Rank
162 out of 1197
in Cosmetics and Personal Care category
Rating Details
Customer service
Staff
Price Affordability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    34
  • SUCCESSFUL
    82%
  • AVG CALL DURATION
    03:45
  • ISSUES RESOLVED
    20%
Top Products and Services
1.6
23 reviews
1.4
18 reviews
1.8
16 reviews
Wen

Wen

2.1
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1779 TOTAL REVIEWS
Rank
103 out of 1197
in Cosmetics and Personal Care category
Rating Details
Customer service
Staff
Price Affordability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    71
  • SUCCESSFUL
    76%
  • AVG CALL DURATION
    03:40
  • ISSUES RESOLVED
    29%
Top Products and Services
2
627 reviews
1.5
216 reviews
2.2
175 reviews

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Anonymous
#1321907

I don't understand why would it cosmetic do this to their customers we are the people that will keep the company open. My first payment was $34.99.

It cosmetics just charged me $60.00 for something that i do not have and why would they send my anything when I just received my first package and never even wore the F#$%$^ make-up yet do not know if the *** looks good on me or not. Im pissed because it's a rip-off.

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