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It Cosmetics

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $6.1K CLAIMED LOSSES
  • $255 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Staff
Reliability
Website
  • Brush for the eye concealer 1
  • Delivery was prompt 1
  • Lipstick 1
  • Refunded the purchase 1

Customers don't like

  • Credit card scam9
  • False advertising of price6
  • Lied to customer and told they had to autoship to purchase2
  • Runaround2
  • Quality of product1
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Wen

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 1757 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Staff
Reliability
Website
  • Smell 12
  • How it makes my hair feel and look 8
  • Product 7
  • Feel of my hair 6
  • Silky shiny hair 5

Customers don't like

  • Hair loss30
  • Deceptive marketing practice15
  • Lost my hair14
  • Hair falling out8
  • Losing my hair when i shampooed8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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