PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about TaxSlayer and IRS as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

TaxSlayer
IRS

TaxSlayer and IRS Overview

Total reviews
2
652
Company responses
0
0
Issues resolved
0
4

IRS was first mentioned on PissedConsumer on May 16, 2008 and since then this brand received 652 reviews. It is 650 reviews more than TaxSlayer received since Feb 6, 2018.

TaxSlayer and IRS Consumer Ratings

Rank
18 out of 261 in Taxes category
65 out of 1021 in Governmental Organizations and Politics category
Website
47 in category
59 in category
Price Affordability
6 in category
42 in category
Customer service
16 in category
45 in category

TaxSlayer and IRS Rating Details

Website
1 (1 review)
1.6 (243 reviews)
Reviewer's quote

I filed my 2018 return using Taxslayer because I could take advantage of the refund anticipation loan, or their Refund Now service. I have a return of 1200+ coming to me from the IRS. These are W2's sent by legitimate companies to me, no questions asked. So I filed and at the end I chose to have...

PissedConsumer1184034

...Each agent doesn't know whats going on and to top it off on the website they have my return marked as completed in June although they never completed and "supposedly" is still awaiting to process it. Smh..

PissedConsumer1619846
Price Affordability
4 (1 review)
1.2 (128 reviews)
Reviewer's quote

No items

Submitted amended return twice and both times closed out with no reason why. Now I have to submit paperwork for a third time. Wow.

PissedConsumer1696638
Customer service
2 (1 review)
1.1 (272 reviews)
Reviewer's quote

No items

For more than 30 years, I have held jobs that entailed a great deal of customer service. Unless I WANTED to get fired, I would absolute never have such an unpleasant NEVER have I dealt with such a lazy attitude as this woman's. If I could report her directly to someone, I would but the IRS website...

PissedConsumer1767952

TaxSlayer and IRS Pros and Cons

Pros
No votes
  • Website
  • Hangs the phone on people when people are saying facts
  • Teach you how to take peoples money
Cons
  • Refund now loan is a lie
  • Customer service
  • Unprofessionals
  • Unorganized

TaxSlayer and IRS Most Positive Reviews

Top rated reviews
No votes
5

I am completely astonished at the lack of quality customer service provided by what I believe to be one of the most pres...

TaxSlayer and IRS Most Critical Reviews

Lowest rated reviews
2

I filed my 2018 return using Taxslayer because I could take advantage of the refund anticipation loan, or their Refund...

1

I'm simply trying to get a transcript of my taxes. Every time I attempt to use the online service, I am locked out due t...

TaxSlayer and IRS Latest Reviews

Recent published reviews

Nothing happened I just don't want to file like this anymore

Read all 2 reviews
1

Called the IRS because I got a notice in the mail that appeared to be indicating that they received my mailings last...

Read all 652 reviews

TaxSlayer and IRS Products and Services

Most reviewed product and services
  • Taxslayer Tax Return (2 reviews)
  • Irs Customer Care (217 reviews)
  • Irs Tax Return (109 reviews)
  • Irs Tax Refund (90 reviews)