PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about IRS and TaxSlayer as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

IRS
TaxSlayer

IRS and TaxSlayer Overview

Total reviews 702 38
Company responses 0 0
Issues resolved 4 0

IRS and TaxSlayer Consumer Ratings

Rank
78 out of 1116 in Governmental Organizations and Politics category
11 out of 222 in Taxes category
Customer service
46 in category
11 in category
Website
64 in category
11 in category
Product or Service Quality
42 in category
10 in category
Price Affordability
46 in category
11 in category

IRS and TaxSlayer Rating Details

Customer service
1.2 (296 reviews)
2.6 (12 reviews)
Reviewer's quote

...THEYRE HOT GARBAGE!! Just like your customer service..

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...So I called their customer service line which is not toll free. I was told by customer service "You didn't receive a high enough refund amount to qualify. " Ok so I cannot get a loan for 500...

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Website
1.6 (264 reviews)
2.9 (11 reviews)
Reviewer's quote

Put on hold 25 minutes, then tried their website and it keeps coming up technical problems..

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I was told about tax refund I recieved that.I need the last 3 yrs tax return.

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Product or Service Quality
1.2 (230 reviews)
2.5 (15 reviews)
Reviewer's quote

For more than 30 years, I have held jobs that entailed a great deal of customer service. Unless I WANTED to get fired, I would absolute never have such an unpleasant NEVER have I dealt with such a lazy attitude as this woman's. If I could report her directly to someone, I would but the IRS website...

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Pay for service and tax return was rejected and unable to finish because I don't know something about an IP PIN that I never received..

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Price Affordability
1.3 (147 reviews)
2.7 (12 reviews)
Reviewer's quote

I have FASFA due. I am in my Grad degree. I moved in a rush and in a pinch and my tax records are in my storage unit with over a 12 hour round trip drive. Can't get to those. Tried over the phone and on the irs.gov webstie. I am now suspended from school until I can get LINE 7 for Christs sake for...

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I filed with taxslayer and they agreed to draft payment out of return. Because of covid they decided to draft my account anyway. They sent me an email telling me they were gonna draft on the 19th. They tried on the 13th. Then twice more. Causing two overdraft charges. And the question onmf how you...

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IRS and TaxSlayer Pros and Cons

Pros
  • Got the initial info i needed
  • Website
  • Hangs the phone on people when people are saying facts
  • Pwrsistance
Cons
  • Customer service
  • Unprofessionals
  • Incompetence
  • Are affiliated with green dot
  • Refund now loan is a lie
  • Gall to try turning this into survey for you

IRS and TaxSlayer Most Positive Reviews

Top rated reviews
5

I am completely astonished at the lack of quality customer service provided by what I believe to be one of the most pres...

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5

i need to talk to somebody bout why when i enter my phone to sent my e file number to it in a text i cant do it to...

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5

The irs/ government period ur a *** scam . Take people's money ect . If u tha government don't like this statement who...

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4.9

Yes it was resolved I had the wrong amount when checking my refund my mistake

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IRS and TaxSlayer Most Critical Reviews

Lowest rated reviews
1

I'm simply trying to get a transcript of my taxes. Every time I attempt to use the online service, I am locked out due t...

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1

I file my tax return through the app! my information is now missing even though I got the confirmation that it was...

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1

I filed my taxes almost two months ago and have not got a response yet

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1

I didnt call or text you are filled any return with you if there is one on file please contact me
Thank you Billie Collin...

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IRS and TaxSlayer Latest Reviews

Recent published reviews
1

Youre a joke!
Ive been on the line for 3 hours just to get my information corrected only to have some rude woman hang up...

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4.5

I was told about tax refund I recieved that.I need the last 3 yrs tax return.

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No votes

I didn't recieve my eip card

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No votes

I need my aig number and i cant get into my acct please help me i live in Cincinnati ohio

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IRS and TaxSlayer Products and Services

Most reviewed product and services
  • Irs Tax Return (112 reviews)
  • Irs Tax Refund (95 reviews)
  • Irs Online Payment Processing Service (3 reviews)
  • Taxslayer Tax Return (10 reviews)