PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Taxback and IRS as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Taxback and IRS Overview

Total reviews
Company responses
Issues resolved

IRS was first mentioned on PissedConsumer on May 16, 2008 and since then this brand received 652 reviews. It is 624 reviews more than Taxback received since Jun 11, 2008.

Taxback and IRS Consumer Ratings

33 out of 262 in Taxes category
64 out of 1022 in Governmental Organizations and Politics category
Customer service
26 in category
45 in category
Price Affordability
22 in category
42 in category
21 in category
41 in category

Taxback and IRS Rating Details

Customer service
1.3 (11 reviews)
1.1 (272 reviews)
Reviewer's quote

I´m completely shocked from the Customer Service of Tax Back. I sent to the agent who was dealing with my case, several emails letting him know what I really needed from them. He completely ignored my emails and kept sending me canned responses without any sense which made me absolutely upset! I...


For more than 30 years, I have held jobs that entailed a great deal of customer service. Unless I WANTED to get fired, I would absolute never have such an unpleasant NEVER have I dealt with such a lazy attitude as this woman's. If I could report her directly to someone, I would but the IRS website...

Price Affordability
1.4 (11 reviews)
1.2 (128 reviews)
Reviewer's quote

...But if I want to get back into Canada I guess I have to pay their price. I will never recommend this company or any of their affiliates. I will be posting this review anywhere and everywhere that they threatened to blast my name as a tax evader...


Submitted amended return twice and both times closed out with no reason why. Now I have to submit paperwork for a third time. Wow.

1.7 (10 reviews)
1.2 (236 reviews)
Reviewer's quote

This staff in this company are totally incompetent. There is no communication between any of them and you are just passed from one to the next. Also be prepared for hidden charges, and whatever they first tell you you are going to be receiving, expect about half of it...


...As I read the comments it seems the whole staff is corrupt and the IRS should be ashamed of themselves for letting this go on. Yes there probably are rude people that they encounter daily but please don't bring it out on me. But honestly I think they all are just rude and mean for no reason...


Taxback and IRS Pros and Cons

No votes
  • Website
  • Hangs the phone on people when people are saying facts
  • Teach you how to take peoples money
No votes
  • Customer service
  • Unprofessionals
  • Unorganized

Taxback and IRS Most Positive Reviews

Top rated reviews

the item was smaller then anticipated


I am completely astonished at the lack of quality customer service provided by what I believe to be one of the most pres...

Taxback and IRS Most Critical Reviews

Lowest rated reviews

Such a shocking company wouldn't recommend them to anyone! you get passed around from rep to rep who don't seem to know...


I'm simply trying to get a transcript of my taxes. Every time I attempt to use the online service, I am locked out due t...

Taxback and IRS Latest Reviews

Recent published reviews

Just found out after months of paperwork, where they confirmed they could file my FICA tax rebate and after getting me...

Read all 28 reviews

Called the IRS because I got a notice in the mail that appeared to be indicating that they received my mailings last...

Read all 652 reviews

Taxback and IRS Products and Services

Most reviewed product and services
  • Taxback Tax Refund (18 reviews)
  • Taxback Tax Return (2 reviews)
  • Taxback Customer Care (1 review)
  • Irs Customer Care (217 reviews)
  • Irs Tax Return (109 reviews)
  • Irs Tax Refund (90 reviews)