PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about IRS and Taxback as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

IRS
Taxback

IRS and Taxback Overview

Total reviews 702 28
Company responses 0 0
Issues resolved 4 0

IRS and Taxback Consumer Ratings

Rank
80 out of 1119 in Governmental Organizations and Politics category
36 out of 223 in Taxes category
Customer service
48 in category
29 in category
Website
66 in category
16 in category
Product or Service Quality
44 in category
19 in category
Price Affordability
48 in category
22 in category

IRS and Taxback Rating Details

Customer service
1.2 (296 reviews)
1.3 (11 reviews)
Reviewer's quote

...THEYRE HOT GARBAGE!! Just like your customer service..

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I´m completely shocked from the Customer Service of Tax Back. I sent to the agent who was dealing with my case, several emails letting him know what I really needed from them. He completely ignored my emails and kept sending me canned responses without any sense which made me absolutely upset! I...

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Website
1.6 (264 reviews)
2.2 (9 reviews)
Reviewer's quote

Put on hold 25 minutes, then tried their website and it keeps coming up technical problems..

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Week later when you check their website they claim that they inform you and your documents are missing. And finally when they are trying to send my money i gave them my USD account and they tried to send it with Turkish Lira. And now they claim that they did not get the money and want me to check...

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Product or Service Quality
1.2 (230 reviews)
1.6 (9 reviews)
Reviewer's quote

For more than 30 years, I have held jobs that entailed a great deal of customer service. Unless I WANTED to get fired, I would absolute never have such an unpleasant NEVER have I dealt with such a lazy attitude as this woman's. If I could report her directly to someone, I would but the IRS website...

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com and its garbage product "Sprintax" are allowed to even legally operate. If you are expecting a tax return preparation software like GLACIER, you are in for a nasty surprise. Not only is the software experience very bad (basically requires more effort than filling out the pdf tax form yourself),...

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Price Affordability
1.3 (147 reviews)
1.4 (11 reviews)
Reviewer's quote

I have FASFA due. I am in my Grad degree. I moved in a rush and in a pinch and my tax records are in my storage unit with over a 12 hour round trip drive. Can't get to those. Tried over the phone and on the irs.gov webstie. I am now suspended from school until I can get LINE 7 for Christs sake for...

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...But if I want to get back into Canada I guess I have to pay their price. I will never recommend this company or any of their affiliates. I will be posting this review anywhere and everywhere that they threatened to blast my name as a tax evader...

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IRS and Taxback Pros and Cons

Pros
  • Got the initial info i needed
  • Website
  • Hangs the phone on people when people are saying facts
No votes
Cons
  • Customer service
  • Unprofessionals
  • Incompetence
No votes

IRS and Taxback Most Positive Reviews

Top rated reviews
5

I am completely astonished at the lack of quality customer service provided by what I believe to be one of the most pres...

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4

the item was smaller then anticipated

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5

The irs/ government period ur a *** scam . Take people's money ect . If u tha government don't like this statement who...

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No votes

IRS and Taxback Most Critical Reviews

Lowest rated reviews
1

I'm simply trying to get a transcript of my taxes. Every time I attempt to use the online service, I am locked out due t...

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1

Such a shocking company wouldn't recommend them to anyone! you get passed around from rep to rep who don't seem to know...

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1

I filed my taxes almost two months ago and have not got a response yet

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1

I´m completely shocked from the Customer Service of Tax Back. I sent to the agent who was dealing with my case, several...

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IRS and Taxback Latest Reviews

Recent published reviews
1

Youre a joke!
Ive been on the line for 3 hours just to get my information corrected only to have some rude woman hang up...

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1

Just found out after months of paperwork, where they confirmed they could file my FICA tax rebate and after getting me...

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No votes

I didn't recieve my eip card

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1

It is astonishing how parasitic companies like Taxback.com and its garbage product "Sprintax" are allowed to even legall...

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IRS and Taxback Products and Services

Most reviewed product and services
  • Irs Tax Return (112 reviews)
  • Irs Tax Refund (95 reviews)
  • Irs Online Payment Processing Service (3 reviews)
  • Taxback Tax Refund (17 reviews)
  • Taxback Tax Return (2 reviews)