PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Softron Tax and IRS as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Softron Tax
IRS

Softron Tax and IRS Overview

Total reviews
20
649
Company responses
0
0
Issues resolved
0
4

IRS was first mentioned on PissedConsumer on May 16, 2008 and since then this brand received 649 reviews. It is 629 reviews more than Softron Tax received since Mar 22, 2013.

Softron Tax and IRS Consumer Ratings

Rank
8 out of 279 in Taxes category
64 out of 1212 in Governmental Organizations and Politics category
Product or Service Quality
6 in category
41 in category
Staff
7 in category
40 in category
Customer service
7 in category
45 in category

Softron Tax and IRS Rating Details

Product or Service Quality
4.2 (6 reviews)
1.1 (208 reviews)
Reviewer's quote

I filed my tax return from this company. Amit Patel did excellent job.

Nilima P

I have been trying to figure out how to get my 2018 IRS tax refund for months now. Instead of sending me a letter to say they needed me to refile my taxes - DUE TO THEIR LOSING MY TAX FILING - as one example of many problems I've had, they failed to let me know.I had to keep calling them every few...

Suzanne L
Staff
4 (5 reviews)
1.2 (235 reviews)
Reviewer's quote

Softron Newmarket office has very amazing staff. Sam the manager reviewed all the documents to make sure its all properly done and no receipt is missing. Very quick response and I dont have to wait long time...

Tomas T

...As I read the comments it seems the whole staff is corrupt and the IRS should be ashamed of themselves for letting this go on. Yes there probably are rude people that they encounter daily but please don't bring it out on me. But honestly I think they all are just rude and mean for no reason...

PissedConsumer1017732
Customer service
4.2 (5 reviews)
1.1 (270 reviews)
Reviewer's quote

Met with Mr. Amit Patel at softrontax in centrepoint mall and had a very good and productive meeting with him. He filed my husband's tax within 5 minutes and also helped us out with other concerns very diligently. Would definitely refer him to my friends.

PissedConsumer1599308

...Their phone service is terrible. I had to go to google and figure out how to get a representative on the phone. Most places if you press 0 it will take you to a agent...

PissedConsumer1664947

Softron Tax and IRS Pros and Cons

Pros
No votes
  • Website
  • Hangs the phone on people when people are saying facts
  • Teach you how to take peoples money
Cons
  • Transperancy
  • Being blindsided by the cost of a routine tax return
  • Customer service
  • Unprofessionals
  • Unorganized

Softron Tax and IRS Most Positive Reviews

Top rated reviews
5

I have used the expertise of Softron for several years now. Amit Patel at Centrepoint has taken all the headache of tax...

5

I am completely astonished at the lack of quality customer service provided by what I believe to be one of the most pres...

Softron Tax and IRS Most Critical Reviews

Lowest rated reviews
1

Hi We Becareful with this tax office. They are not trasperant. If you go there for enquiry, they do something add or...

1

I'm simply trying to get a transcript of my taxes. Every time I attempt to use the online service, I am locked out due t...

Softron Tax and IRS Latest Reviews

Recent published reviews

Pathetic behaviour . Very rude dealing. The lady os very arrogant and stubborn she gave appointment and then said you...

Read all 20 reviews

The IRS owes me a tax refund from my 2011 tax year. They keep sending me checks, which get stolen from the mail, forged,...

Read all 649 reviews

Softron Tax and IRS Products and Services

Most reviewed product and services
  • Softron Tax Tax Refund (4 reviews)
  • Softron Tax Tax Preparation (2 reviews)
  • Softron Tax Tax Return (1 review)
  • Irs Customer Care (216 reviews)
  • Irs Tax Return (109 reviews)
  • Irs Tax Refund (90 reviews)