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Irs

Government and Politics
  • 3 ISSUES RESOLVED
  • 429 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $8.1K AVERAGE LOSS
1.3
Customer service
Website
Staff
  • 3rd person i talked too 1
  • Got the initial info i needed 1
  • Hangs the phone on people when people are saying facts 1
  • I have had very good help in the past 1
  • Website 1

Customers don't like

  • Lengthy on hold3
  • Long hold times3
  • Unorganized3
  • Unprofessionals3
  • Website is no help3
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Social Security Administration

Government and Politics
  • 1 ISSUES RESOLVED
  • 245 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $37.4K AVERAGE LOSS
1.7
Customer service
Website
Staff
  • Polite agents 3
  • Callback feature 2
  • Was not done right 2

Customers don't like

  • Lack of accountability9
  • Unprofessional agent7
  • Unprofessional phone agent4
  • Rude agent3
  • Unprofessional staff3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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