PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about iPlum and RingCentral as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

iPlum
Has Verified Representatives
2.5
iPlum
RingCentral

iPlum and RingCentral Overview

Total reviews 16 202
Company responses 12 0
Issues resolved 0 0

iPlum and RingCentral Consumer Ratings

Rank
83 out of 1460 in Telecommunications category
403 out of 1460 in Telecommunications category
Diversity of Products or Services
263 in category
246 in category
Website
198 in category
184 in category
Customer service
147 in category
315 in category
Exchange, Refund and Cancellation Policy
148 in category
293 in category

iPlum and RingCentral Rating Details

Diversity of Products or Services
1.6 (10 reviews)
1.7 (75 reviews)
Reviewer's quote

...using IPlum for messages that's not what I'm looking for and trying to cancel the service isn't processing guess your company new that and charging me for services that i have not used also charge me for a service lxl something of sort i did not order i was reading on the information not subscribing it....

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Other services offer same thing for a fraction of the cost. I have contacted several people in the organization including Vlad Shmunis, the CEO. No response! The best I can get is a bottom level person that speaks English as a second language and has no care for the problems we have had and has no...

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Website
1.9 (10 reviews)
1.9 (78 reviews)
Reviewer's quote

I've been trying to register and the system does not let continue!

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So I call a number from Rclec's website for Level 4 support and am told that I should not be contacting them, only the new telecom, who they haven't heard anything from. Meanwhile I'm sitting with the new telecom, who has shown me their history of communication with this company, so I mention this...

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Customer service
1.6 (10 reviews)
1.1 (93 reviews)
Reviewer's quote

I tried calling within 5 minutes of getting and paying for a new # and they said that I have insufficient credits for the call to go through!!!! That I needed to buy more credits!!!! Then I tried to cancel and I was told no refunds! Bad company and bad service! I feel they scam people that are...

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I am leaving Ring Central for the sole reason that the customer service is HORRIBLE. I have had enough of off shore garbage calls and internet chats with non-native English speakers. I am tired of having to repeat myself and getting scripted cruddy answers from people who are not knowledgeable...

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Exchange, Refund and Cancellation Policy
1.6 (9 reviews)
1.1 (78 reviews)
Reviewer's quote

...I'd request a refund but they seem openly hostile to that idea..

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...phone for 1 hours and a half, I kid you not! I then lost my patience and said how does the cancelation process go? and the guy right away transfer me to the cancellations department. The cancellations Department told me that I could not even consider leaving because I was under a contract. I could not believe my...

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iPlum and RingCentral Pros and Cons

Pros
  • Hipaa compliance
  • Response times
  • New features
  • Concept
  • Web site
  • Supposed services
Cons
  • No method to contact other than email
  • Turned off both my business lines in retaliation
  • Broken app
  • Poor customer service
  • Scam artist
  • Customer service is not prepared to solve problems

iPlum and RingCentral Most Positive Reviews

Top rated reviews
4.9

We are a small clinic where we were using Google Voice on physician and nurses mobile phone. We realized, it is not HIPA...

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No votes
No votes
No votes

iPlum and RingCentral Most Critical Reviews

Lowest rated reviews
1

I must share my horrible experience with a company called Iplum supposedly located in Silicone Valley, CA . They have a...

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1

Ring Central is a scam where they tell you it is a free trial with now strings attached and then charge you and it is al...

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1

If you read previous complaints on this company, you’ll understand I had a bad experience and others. I now have...

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1

Our business experienced issues with the fax service so we called customer service. They asked our security question...

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iPlum and RingCentral Latest Reviews

Recent published reviews
1

The voice mail not accurate using IPlum for messages that's not what I'm looking for and trying to cancel the service...

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1

This is the worst service that I have been received on my life. Their customer and services are the worst, three days...

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1

I've been trying to register and the system does not let continue!

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3

I am leaving Ring Central for the sole reason that the customer service is HORRIBLE. I have had enough of off shore garb...

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iPlum and RingCentral Products and Services

Most reviewed product and services
  • Iplum Phone Plan (8 reviews)
  • Ringcentral Voip Service (23 reviews)
  • Ringcentral Technical Support (19 reviews)
  • Ringcentral Subscription (12 reviews)