PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about iPlum and RingCentral as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

iPlum

iPlum

Has verified representatives
2.7
iPlum
RingCentral

iPlum and RingCentral Overview

Total reviews
12
190
Company responses
8
0
Issues resolved
0
0

RingCentral was first mentioned on PissedConsumer on Feb 26, 2011 and since then this brand received 190 reviews. It is 178 reviews more than iPlum received since Nov 15, 2018.

iPlum and RingCentral Consumer Ratings

Rank
69 out of 1945 in Telecommunications category
356 out of 1945 in Telecommunications category
Diversity of Products or Services
266 in category
220 in category
Customer service
116 in category
282 in category
Exchange, Refund and Cancellation Policy
102 in category
257 in category

According to consumer ratings and reviews, iPlum ranks 287 points higher in the Telecommunications category than RingCentral. People gave iPlum 1.5 stars for Diversity of Products or Services criterion in Telecommunications category and it is 243 points higher than the worst rated brand in this category. At the same time, RingCentral was rated 1.7 stars for Diversity of Products or Services criterion in this category and it is 289 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that iPlum has a higher rating than RingCentral. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave iPlum 1.7 stars and it is 80% greater than other in category. RingCentral however was rated 1.1 stars and it is 50% worse than other in category.

iPlum and RingCentral Rating Details

Diversity of Products or Services
1.5 (8 reviews)
1.7 (69 reviews)
Reviewer's quote

We are a small clinic where we were using Google Voice on physician and nurses mobile phone. We realized, it is not HIPAA compliant when we call or text our clients.We reviewed 5 different mobile app companies and finally selected iPlum.These were our reasons:Pros:1.Lowest cost.2.We could use...

Telan E

Went w/Ring because there was (is) no mention of a monthly fee in their literature.- - - BUT there is! The video doorbell 2 shows video for a month & after that there is a fee. Tried to pay it w/prepaid Visa. Was asked for billing address & brand of card. Was told they couldn't take my 'billing'...

PissedConsumer1705839
Customer service
1.6 (8 reviews)
1.1 (86 reviews)
Reviewer's quote

...I have had service with Iplum since about July 2018. There is never a phone number to reach anyone , the only contact is support@iplum. com...

Hope

I have written RingCentral twice and phoned several times to cancel the service only to be placed on hold for up to 45 minutes. If I call to add service I immediately get to talk to a person, if I call to cancel you are on an indefinite hold. It is beyond frustrating...

Tasha H
Exchange, Refund and Cancellation Policy
1.7 (7 reviews)
1.1 (71 reviews)
Reviewer's quote

...Was never told no refund if you pay for a year. My requests for refund because app did not work were called a rampage by clerk. Was going to port a number in...

Evelyn S

...So you call in and go down the cancellation route and it says "5 minutes remaining hold time"...

Seth R

iPlum and RingCentral Pros and Cons

Pros
  • Hipaa compliance
  • Response times
  • New features
  • Concept
  • Web site
  • Supposed services
Cons
  • No method to contact other than email
  • Turned off both my business lines in retaliation
  • Broken app
  • Poor customer service
  • Scam artist
  • Customer service is not prepared to solve problems

iPlum and RingCentral Most Positive Reviews

Top rated reviews
4.9

We are a small clinic where we were using Google Voice on physician and nurses mobile phone. We realized, it is not HIPA...

3.1

I've been with ringcentral for several years. I need to downgrade service and now I am being told that my contract auto...

iPlum and RingCentral Most Critical Reviews

Lowest rated reviews
1

I must share my horrible experience with a company called Iplum supposedly located in Silicone Valley, CA . They have a...

1

Ring Central is a scam where they tell you it is a free trial with now strings attached and then charge you and it is al...

iPlum and RingCentral Latest Reviews

Recent published reviews
3

I was surprised when I woke up this morning all my messages and calls where all wiped out and also I was logged out of...

Read all 12 reviews
1

Went w/Ring because there was (is) no mention of a monthly fee in their literature.- - - BUT there is! The video...

Read all 190 reviews

iPlum and RingCentral Products and Services

Most reviewed product and services
  • Iplum Phone Plan (8 reviews)
  • Ringcentral Customer Care (25 reviews)
  • Ringcentral Voip Service (21 reviews)
  • Ringcentral Technical Support (18 reviews)