PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ioffer and Mercari as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ioffer
Mercari

Ioffer and Mercari Overview

Total reviews
564
1681
Company responses
0
0
Issues resolved
0
12

Ioffer and Mercari Consumer Ratings

Rank
106 out of 313 in Auctions and Marketplaces category
75 out of 313 in Auctions and Marketplaces category
Customer service
91 in category
No votes
Website
70 in category
No votes
Exchange, Refund and Cancellation Policy
92 in category
No votes
Turnaround Time
89 in category
No votes

Ioffer and Mercari Rating Details

Customer service
1.3 (53 reviews)
No votes
Reviewer's quote

...venders that can't be tracked And the web site is no help since within a month me account activity clears! Hopefully I will get this resolved Because the customer service department far from understand the currency exchange rate as well where in 3 different cases was more then the actual product...

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Terrible customer service. Some of the items are not as described. Scam..

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Website
2.2 (51 reviews)
No votes
Reviewer's quote

This website is a scam! DONT but anything from this website. my card also was locked because they attempted to use my card. Somebody needs to investigate this websits...

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...The website has a lot of information about returns and what to do...

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Exchange, Refund and Cancellation Policy
1.1 (47 reviews)
No votes
Reviewer's quote

On november 28 i ordered a pair of jordans for my son for xmas i never received the order and yes i contacted the seller for a refund but they havent gave me a refund..

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...in touch with them to find out how do I send the shoe back and for them to send me the correct size, she tells me that I cannot send the shoe back or get a refund due to their policy. $60 came out off my account to buy the shoes, I wasn't asking for a refund I just wanted to send the smaller size back and for them to send me...

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Turnaround Time
1.2 (42 reviews)
No votes
Reviewer's quote

I just order two things off ioffer in didnt received not one thing in still waiting its a whole month i order ahead of time july 19th was the day i order now i need my items before aug 24th for my birthday in they don't care i been blowing their nbox up still no response i am very pissed..

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...I wasted time while she played games as I am newer to Mercari. Now she is being rude and unprofessional saying I changed my order 3 times when I didn't. She just needs to give me the SAGA fox I ordered, she represented and I paid for or else this is FRAUD!..

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Ioffer and Mercari Pros and Cons

Pros
  • Will never shop again
  • Products available
  • Product
  • At first i thought this was a great place to shop
  • How easy it was to list items for sale
  • Easy to order
Cons
  • Risky to use
  • Being scammed
  • Should never be allow to deal customers
  • Customer service
  • No customer service
  • Cant contact mercari

Ioffer and Mercari Most Positive Reviews

Top rated reviews
5

I paid for a pocket book. Emailed a week later to ask for tracking no response I emailed again no response. I emailed...

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5

I want my refund back ftom a pink camera i canceled...and tje kate spafe crossbofy i purchased...i can"t ser my...

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5

I feel very strung along by this company the never delivered the purse and I'm out 24.00 dollars wich is a lot of money...

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5

Hi I'm new to mercari just notice I had a coupon to used yesterday and today is gone did i do something or what...

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Ioffer and Mercari Most Critical Reviews

Lowest rated reviews
1

Bagslll (sold 17543 items on iOffer for over 3 years) is a FRAUDULENT seller!

Ioffer.com: Fraud seller. Bagslll. FRA...

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1

I am absolutely livid!! I paid for a dress and shipping off of mercari. The dress was advertised as MIDI calf! Anyone(ev...

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1

5 out of 10 orders iv made so far iv had to dispute with paypal as the items never shown up and the seller just closes t...

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1

Don't EVER buy products from the online garage sale called Mercari and that's what it is. Buyers Beware, sellers on...

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Ioffer and Mercari Latest Reviews

Recent published reviews
No votes

I had a sofa love seat on your sitei received a check that ended up being fakeust want u to know u have a scam on your...

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No votes

I received damaged item. I tokk pic and i dint know how to upload pics to site

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1

Scam on item I bought. And never got what owner promised. Want my money back. Besides card was stolen and used without...

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4

Its just an answering machine. You can't send a message thru their contact us page. I have been able to send an email...

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Ioffer and Mercari Products and Services

Most reviewed product and services
  • Ioffer Shipping Service (17 reviews)
  • Ioffer Chouweixiangtou2015 Profile (2 reviews)
  • Ioffer Starseller888 Profile (1 review)
  • Mercari Customer Care (185 reviews)
  • Mercari Marketplace (147 reviews)
  • Mercari Account (63 reviews)