PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Invisalign and Western Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Invisalign
Western Dental

Invisalign and Western Dental Overview

Total reviews
120
814
Company responses
0
0
Issues resolved
2
7

Invisalign and Western Dental Consumer Ratings

Rank
92 out of 388 in Dentistry category
88 out of 388 in Dentistry category
Customer service
65 in category
68 in category
Reliability
60 in category
61 in category
Website
90 in category
83 in category
Diversity of Products or Services
86 in category
80 in category

Invisalign and Western Dental Rating Details

Customer service
1.4 (60 reviews)
1.3 (204 reviews)
Reviewer's quote

No way to reach customer service..

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After hours on customer service phone..

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Reliability
1.3 (54 reviews)
1.3 (138 reviews)
Reviewer's quote

Please call us regarding switching Dentists!!!

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I have been TRYING to get an appointment with Western Dental on Coffee Rd in Modesto, Ca for almost a year! Ok..long story short. I moved my family to Western Dental in January. My Daughter(6) and myself needed to be seen right away. My other two kids and Husband were ok for now. So I made everyone...

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Website
1.7 (48 reviews)
1.9 (156 reviews)
Reviewer's quote

I need to see if I can get replacement trays. Mine went through the garbage disposal. I had Invisalign done several years ago. My dentist office is closed. I was on hold for 40 minutes, then I got disconnected.

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I checked the Western Dental website and it says that they are now open in San Francisco and how they are going about with the Covid-19 to keep customers safe and their staff safe. Well, that was all great. But I tried calling several times and their answering system says that someone will take my...

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Diversity of Products or Services
1.5 (46 reviews)
1.6 (173 reviews)
Reviewer's quote

...I did not even ask for a full refund, but simply to not have to continue paying monthly for services not rendered since my issue did not get resolved and I have to still get a full set of regular braces now after 2 years of invisalign. They said no. I would not recommend this service to anyone...

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...Western dental has been harassing for payment for services they are not providing. My son has had many issues with his braces, even falling off of his teeth. I was told to make a payment to make an appointment, I did that...

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Invisalign and Western Dental Pros and Cons

Pros
  • Cosmetic appearance
  • Timely delivery
  • Straightens teeth as expected
  • Receptionists
  • Very little
  • X-ray technicians
Cons
  • End results
  • Sharp edges
  • Treatment course corrections a big challenge
  • Taken advantage of
  • Very poor customer service
  • Poor customer service

Invisalign and Western Dental Most Positive Reviews

Top rated reviews
5

It was so awesome to have "invisible" braces. I'm an older woman and would have been embarrassed to have the metal brace...

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5

I can't even wear the plate they made for me. It has sharp edges and cuts my mouth. I paid them what they asked for....

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4

My invisalign treatment met my expectations. At age 55, I wanted straighter teeth, not perfection. The treatment took 5...

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5

Great service. I love how they took care of me during treatment.

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Invisalign and Western Dental Most Critical Reviews

Lowest rated reviews
1

Went into treatment with a perfect ***, came out with a posterior open ***, meaning: only the four front central...

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1

I had to have WD make my upper denture twice. The bottom denture they made me was so big that I could barely get them in...

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1

Good lord. I started out with an estimate of 24 trays, so I though I'd do it, knowing that would likely be more. But T...

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1

First and LAST TIME,i ckecked with them at 2.pm and after 3 hours Dentist came and spent only 3 minutes and walked way...

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Invisalign and Western Dental Latest Reviews

Recent published reviews
1

This is ridiculous! I havent talked to anyone. How can it be resolved and why do I need to fill out the same...

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1.4

I have been TRYING to get an appointment with Western Dental on Coffee Rd in Modesto, Ca for almost a year! Ok..long...

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1

Please call us regarding switching Dentists!!!

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1.3

I had an appointment on June 26,2020 for denture impressions after a May appt was cancelled due to Covid-19. On June 25...

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Invisalign and Western Dental Products and Services

Most reviewed product and services
No votes
  • Western Dental Customer Care (57 reviews)
  • Western Dental Doctor (17 reviews)
  • Western Dental Dentistry Doctor (13 reviews)