PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Invisalign and Kaiser Permanente as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Invisalign
Kaiser Permanente

Invisalign and Kaiser Permanente Overview

Total reviews
120
507
Company responses
0
0
Issues resolved
2
2

Invisalign and Kaiser Permanente Consumer Ratings

Rank
92 out of 388 in Dentistry category
112 out of 1060 in Insurance category
Customer service
65 in category
118 in category
Reliability
60 in category
75 in category
Website
90 in category
61 in category
Diversity of Products or Services
86 in category
115 in category

Invisalign and Kaiser Permanente Rating Details

Customer service
1.4 (60 reviews)
1.4 (210 reviews)
Reviewer's quote

No way to reach customer service..

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Not good customer service today did not like the phlebotomist attitude she asked what arm I would like the blood drawn from I suggested either one she chose the right arm first and decided that the left arm was best. She asked me to make a fist she couldn't find a vein I suggested using the flex...

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Reliability
1.3 (54 reviews)
1.5 (149 reviews)
Reviewer's quote

Please call us regarding switching Dentists!!!

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FMy mom was having a seizure and the dr and nurses and trainees (room full) stood around with their mouths open staring! No one did a thing until I started yelling!

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Website
1.7 (48 reviews)
2.2 (184 reviews)
Reviewer's quote

I need to see if I can get replacement trays. Mine went through the garbage disposal. I had Invisalign done several years ago. My dentist office is closed. I was on hold for 40 minutes, then I got disconnected.

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Now when I contact member Services about the progress of my case complaint I get emails like this : Hello James, Thank you for your message to the website. Please accept our apologies as we here in Member Services do not have access to your complaint. We can only direct you to the assigned case...

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Diversity of Products or Services
1.5 (46 reviews)
1.7 (160 reviews)
Reviewer's quote

...I did not even ask for a full refund, but simply to not have to continue paying monthly for services not rendered since my issue did not get resolved and I have to still get a full set of regular braces now after 2 years of invisalign. They said no. I would not recommend this service to anyone...

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I have been told that even though I am presenting either suicidle or even homicidle I am over utilizing services. They explained that these hospital stays are very expensive and that if something doesnt change soon they will seek to have me conservatized by the state of California which will then...

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Invisalign and Kaiser Permanente Pros and Cons

Pros
  • Cosmetic appearance
  • Timely delivery
  • Straightens teeth as expected
  • Doctor
  • Website
  • Some of the nurses are nice
Cons
  • End results
  • Sharp edges
  • Treatment course corrections a big challenge
  • Customer service
  • Rising costs and bad service
  • No good answers

Invisalign and Kaiser Permanente Most Positive Reviews

Top rated reviews
5

It was so awesome to have "invisible" braces. I'm an older woman and would have been embarrassed to have the metal brace...

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5

Belonged to Kaiser S. Calif for 20 yrs and never been dissatisfied. Best ever.

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4

My invisalign treatment met my expectations. At age 55, I wanted straighter teeth, not perfection. The treatment took 5...

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4.7

I wish to thank Dr EDGARD A SEGURA for his kindness and wisdom for all my visits. My last visit in regard to my chest pa...

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Invisalign and Kaiser Permanente Most Critical Reviews

Lowest rated reviews
1

Went into treatment with a perfect ***, came out with a posterior open ***, meaning: only the four front central...

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1

Kaiser Permanente is terribly organized, cares little for customer satisfaction, and appears to want to take money from...

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1

Good lord. I started out with an estimate of 24 trays, so I though I'd do it, knowing that would likely be more. But T...

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1

My husband and I have had Kaiser for nine years. The first eight years I've had issues with the doctors and the care fo...

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Invisalign and Kaiser Permanente Latest Reviews

Recent published reviews
1

This is ridiculous! I havent talked to anyone. How can it be resolved and why do I need to fill out the same...

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1

FMy mom was having a seizure and the dr and nurses and trainees (room full) stood around with their mouths open...

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1

Please call us regarding switching Dentists!!!

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1.5

Was a Kaiser member for years. Had open heart surgery, a stroke and esophagus issues. Because I turned 65 I needed...

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Invisalign and Kaiser Permanente Products and Services

Most reviewed product and services
No votes
  • Kaiser Permanente Medical Care (86 reviews)
  • Kaiser Permanente Doctor (82 reviews)
  • Kaiser Permanente Customer Care (39 reviews)