PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Royal London 360 and Investors Group as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Royal London 360
Investors Group

Royal London 360 and Investors Group Overview

Total reviews
21
53
Company responses
0
0
Issues resolved
0
0

Royal London 360 and Investors Group Consumer Ratings

Rank
415 out of 1859 in Financial Services category
336 out of 1859 in Financial Services category
Customer service
176 in category
213 in category
Product or Service Quality
277 in category
233 in category
Additional Fees
230 in category
111 in category
Value for money
250 in category
183 in category

Royal London 360 and Investors Group Rating Details

Customer service
1.4 (9 reviews)
1.3 (21 reviews)
Reviewer's quote

After this the seas started getting rough, Brandeaux (the fund owners) struggle to meet redemption requests and customers, sensing the tides beginning to turn, began tidal wave sized redemption requests, subsequently Brandeaux 'freezes' their funds to 'protect' investors capital. Meanwhile RL360,...

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Received a letter dated April 10, 2019 informing me of a transfer of my accounts from Waterloo office to IG Wealth Management National Service Centre. Contacted them on September 5, 2019 at the specified 1-866 phone number. Message informs one there is an extended wait due to high call volume,...

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Product or Service Quality
1 (8 reviews)
1.3 (19 reviews)
Reviewer's quote

...Like many, I too was (and am) really concerned about this product and all the charges. I built a spreadsheet to model my investment. Essentially for a 1500 pound a month over 20 years and 5...

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...They don't disclose fees, customer service is non existent, they lie. Avoid at all costs. Still going through this nightmare..

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Additional Fees
1 (7 reviews)
1.8 (22 reviews)
Reviewer's quote

We told them that this was not explained to us and asked for a refund of our money as the advisor had not told us about the fees. Rl360 told us that they were not responsible for what the advisor has said. We have stuck this out for 20 years and have never been able to make any sense of the...

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...Investor group is still charging fees on all john account too! Sorry so long ! will keep updating ,Thank you Stuart..

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Value for money
1 (8 reviews)
1.3 (18 reviews)
Reviewer's quote

I had transferred my money from my company, I left the company 16yrs ago. I had moved to Canada in 2004 an advisor called me 2017 and told me I should move the money to rl360 as the interest and gains were much better. I have taken money out and has cost me substantial amount of money, also from...

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...This company has the highest fees and is good at holding your money hostage..

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Royal London 360 and Investors Group Pros and Cons

Pros
No votes
  • No pros
  • What they said
  • Customer service
Cons
  • Ripped off & high charges when taking money out
  • Being lied to mis led
  • Dont waste your money or time with investors group
  • Complete regret

Royal London 360 and Investors Group Most Positive Reviews

Top rated reviews
No votes
5

Warning avoid this company at all costs. They advertise as a money management company. They will not manage your money t...

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No votes
4.2

I find it interesting to read all the comments. I just happened to come across this website called "pissed consumer". Wh...

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Royal London 360 and Investors Group Most Critical Reviews

Lowest rated reviews
1

The posts by Ms Natalie Hall of RL 360 here beggar belief. She knows full well her evil insurance company has no...

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1

The adviser from IG told me that my investment with them will be doubled every 5-7 years. Therefore, I put $7,700 RRSP...

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1

After a 7 year relationship with RL360 our tumultuous and fraught relationship has come to an end...
It began in 2008 wi...

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1

Moved from Calgary to Ontario in November. Decided to move our money out of the IG office ( Andrew Fox was the advisor)...

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Royal London 360 and Investors Group Latest Reviews

Recent published reviews
1

Beware of RL360 pension products like QROPS. They can tie you in for up to 10 years with no way out and punitive costs...

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3.5

Pissed at me because I came to my senses and got out....now dragging out the process and not returning emails.

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1

I was advised to transfer my pension from UK, as I live in Norway. The pension in UK was gaining a guaranteed 3% per...

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1

I have been trying to reach them by phone for more than one week. Sent an email. Someone called and left the same...

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Royal London 360 and Investors Group Products and Services

Most reviewed product and services
  • Royal London 360 Investment Service (7 reviews)
  • Royal London 360 Quantum Savings Plan (2 reviews)
  • Investors Group Investment Service (17 reviews)
  • Investors Group Mutual Funds Investment Service (9 reviews)
  • Investors Group Customer Care (4 reviews)