PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Investors Group and Royal London 360 as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Investors Group
Royal London 360

Investors Group and Royal London 360 Overview

Total reviews
54
22
Company responses
0
0
Issues resolved
0
0

Investors Group and Royal London 360 Consumer Ratings

Rank
333 out of 1843 in Financial Services category
414 out of 1843 in Financial Services category
Additional Fees
111 in category
236 in category
Customer service
222 in category
184 in category
Reliability
218 in category
196 in category
Product or Service Quality
237 in category
280 in category

Investors Group and Royal London 360 Rating Details

Additional Fees
1.8 (22 reviews)
1 (7 reviews)
Reviewer's quote

...Investor group is still charging fees on all john account too! Sorry so long ! will keep updating ,Thank you Stuart..

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...5% growth you will pay 38000 pounds in initial unit fees (i. e. you are losing at least one of your monthly premiums per year)...

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Customer service
1.3 (21 reviews)
1.4 (9 reviews)
Reviewer's quote

Received a letter dated April 10, 2019 informing me of a transfer of my accounts from Waterloo office to IG Wealth Management National Service Centre. Contacted them on September 5, 2019 at the specified 1-866 phone number. Message informs one there is an extended wait due to high call volume,...

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After this the seas started getting rough, Brandeaux (the fund owners) struggle to meet redemption requests and customers, sensing the tides beginning to turn, began tidal wave sized redemption requests, subsequently Brandeaux 'freezes' their funds to 'protect' investors capital. Meanwhile RL360,...

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Reliability
1.2 (21 reviews)
1.3 (7 reviews)
Reviewer's quote

I have been trying to reach them by phone for more than one week. Sent an email. Someone called and left the same stupid number to call. Again I am trying to reach them!!!

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I was advised to transfer my pension from UK, as I live in Norway. The pension in UK was gaining a guaranteed 3% per year. I was informed I could get 8%. To date I have lost some £35 thousand had I have left my pension in UK. This was done through RL 360.

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Product or Service Quality
1.3 (19 reviews)
1 (8 reviews)
Reviewer's quote

...They don't disclose fees, customer service is non existent, they lie. Avoid at all costs. Still going through this nightmare..

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Beware of RL360 pension products like QROPS. They can tie you in for up to 10 years with no way out and punitive costs when offshore investments go bad. My pension is around 20% of what it used to be and still they charge a 1% annual fee...

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Investors Group and Royal London 360 Pros and Cons

Pros
  • No pros
  • What they said
  • Customer service
No votes
Cons
  • Being lied to mis led
  • Dont waste your money or time with investors group
  • Complete regret
  • Ripped off & high charges when taking money out
  • Loses money

Investors Group and Royal London 360 Most Positive Reviews

Top rated reviews
5

Warning avoid this company at all costs. They advertise as a money management company. They will not manage your money t...

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No votes
4.2

I find it interesting to read all the comments. I just happened to come across this website called "pissed consumer". Wh...

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No votes

Investors Group and Royal London 360 Most Critical Reviews

Lowest rated reviews
1

The adviser from IG told me that my investment with them will be doubled every 5-7 years. Therefore, I put $7,700 RRSP...

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1

The posts by Ms Natalie Hall of RL 360 here beggar belief. She knows full well her evil insurance company has no...

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1

Moved from Calgary to Ontario in November. Decided to move our money out of the IG office ( Andrew Fox was the advisor)...

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1

After a 7 year relationship with RL360 our tumultuous and fraught relationship has come to an end...
It began in 2008 wi...

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Investors Group and Royal London 360 Latest Reviews

Recent published reviews
1

!I told my advisor to sell my portfolio when the COVID crash started and he was not able to do that. He sold most of it...

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No votes

I have held a "Quantum" investment account with RL360 for the last seven years. I pay £500 a month into it as a way of...

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3.5

Pissed at me because I came to my senses and got out....now dragging out the process and not returning emails.

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1

Beware of RL360 pension products like QROPS. They can tie you in for up to 10 years with no way out and punitive costs...

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Investors Group and Royal London 360 Products and Services

Most reviewed product and services
  • Investors Group Investment Service (18 reviews)
  • Investors Group Mutual Funds Investment Service (9 reviews)
  • Investors Group Customer Care (4 reviews)
  • Royal London 360 Investment Service (7 reviews)
  • Royal London 360 Quantum Savings Plan (3 reviews)