PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Investors Group and LPL Financial as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Investors Group
LPL Financial

Investors Group and LPL Financial Overview

Total reviews
54
113
Company responses
0
0
Issues resolved
0
0

Investors Group and LPL Financial Consumer Ratings

Rank
333 out of 1843 in Financial Services category
329 out of 1843 in Financial Services category
Additional Fees
111 in category
194 in category
Reliability
218 in category
223 in category
Customer service
222 in category
181 in category
Product or Service Quality
237 in category
264 in category

Investors Group and LPL Financial Rating Details

Additional Fees
1.8 (22 reviews)
1.3 (23 reviews)
Reviewer's quote

...Investor group is still charging fees on all john account too! Sorry so long ! will keep updating ,Thank you Stuart..

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...personal info/social security ## ?? I do not even get a call from the broker whom I still have some money invested with ?? There were too many "additional" fees and charges for my liking. Along with what I saw as minimal investment moves that seemed to increase my investment, which was why of course I handed my cash to them ? They made as much money as I did...

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Reliability
1.2 (21 reviews)
1.2 (34 reviews)
Reviewer's quote

I have been trying to reach them by phone for more than one week. Sent an email. Someone called and left the same stupid number to call. Again I am trying to reach them!!!

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https://www.finra.org/sites/default/files/aao_documents/13-00505-Award-All%20Public%20Panel-20150610.pdfAward FINRA Dispute ResolutionIn the Matter of the Arbitration Between:Claimant Case Number: 13-00505 Adam M. Susser Special Needs Irrevocable Trust DTD 7-28-03vs.Respondent Hearing Site: Boca...

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Customer service
1.3 (21 reviews)
1.5 (41 reviews)
Reviewer's quote

Received a letter dated April 10, 2019 informing me of a transfer of my accounts from Waterloo office to IG Wealth Management National Service Centre. Contacted them on September 5, 2019 at the specified 1-866 phone number. Message informs one there is an extended wait due to high call volume,...

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...trust, I wrote a sharply worded, but professional, letter and sent it to LPL Financial's San Diego headquarters, using a printed #10 envelope, addressed to Customer Service. That was in early May. I have had no response to...

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Product or Service Quality
1.3 (19 reviews)
1.1 (34 reviews)
Reviewer's quote

...They don't disclose fees, customer service is non existent, they lie. Avoid at all costs. Still going through this nightmare..

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...They rant and raves how good their service was to us the advisor. I found out in 25 days of the official acquisition that this was not the case. I was hit for some licensing fees and when I called the licensing department they told me that I didn’t need the licenses yet paid them anyway...

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Investors Group and LPL Financial Pros and Cons

Pros
  • No pros
  • What they said
  • Customer service
  • Initial speal on making us money
  • rep was competent
  • That they were in town
Cons
  • Being lied to mis led
  • Dont waste your money or time with investors group
  • Complete regret
  • Worst experience ever
  • Worst customer services
  • Not cooperative

Investors Group and LPL Financial Most Positive Reviews

Top rated reviews
5

Warning avoid this company at all costs. They advertise as a money management company. They will not manage your money t...

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3.3

Just got a letter from Capital Forensics who provides "consulting" for LPL and they notified me LPL had a security...

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4.2

I find it interesting to read all the comments. I just happened to come across this website called "pissed consumer". Wh...

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No votes

Investors Group and LPL Financial Most Critical Reviews

Lowest rated reviews
1

The adviser from IG told me that my investment with them will be doubled every 5-7 years. Therefore, I put $7,700 RRSP...

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1

I am an advisor that was formerly with LPL. I am now at a new broker dealer (Thank God). I have been trying to...

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1

Moved from Calgary to Ontario in November. Decided to move our money out of the IG office ( Andrew Fox was the advisor)...

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1

Very poor service ,lack of communication.requested an overnight delivery of my funds .they sent it regular mail ..I'm
De...

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Investors Group and LPL Financial Latest Reviews

Recent published reviews
1

!I told my advisor to sell my portfolio when the COVID crash started and he was not able to do that. He sold most of it...

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No votes

LPL sent 1099 to the irs with my name and somebody elses dispersement info, which has now held up 2years of tax returns...

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3.5

Pissed at me because I came to my senses and got out....now dragging out the process and not returning emails.

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1

https://www.finra.org/sites/default/files/aao_documents/13-00505-Award-All%20Public%20Panel-20150610.pdf
Award FINRA Disp...

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Investors Group and LPL Financial Products and Services

Most reviewed product and services
  • Investors Group Investment Service (18 reviews)
  • Investors Group Mutual Funds Investment Service (9 reviews)
  • Investors Group Customer Care (4 reviews)
  • Lpl Financial Account (36 reviews)
  • Lpl Financial Investment Service (17 reviews)
  • Lpl Financial Financial Advisor (10 reviews)