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Intuit

Tax services
  • 1 ISSUES RESOLVED
  • 409 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
  • Software is easy to use 11
  • Step by step process 8
  • Easy to use 6
  • Product itself 4
  • Not a thing 2

Customers don't like

  • Getting ripped off8
  • Customer service experience5
  • Their charge procedures4
  • Huge increase in price4
  • Being lied to and misled4
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Taxact

Tax services
  • 0 ISSUES RESOLVED
  • 46 TOTAL REVIEWS
  • $10.9K CLAIMED LOSSES
  • $836 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
  • Previous years guaranteed low pricing for regular customers 1
  • Fact that you could do the taxes online 1

Customers don't like

  • Customer service2
  • Refuse to address problems and blame the customer1
  • Pricing practice1
  • No staff no customer service1
  • Lack of customer service1

Products by Taxact

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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