Intuit vs RelayRides

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Intuit

Tax services
  • 1 ISSUES RESOLVED
  • 370 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $3.6K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Billing Practices
  • Software is easy to use 11
  • Step by step process 8
  • Easy to use 5
  • Product itself 4
  • Zero 1

Customers don't like

  • Getting ripped off23
  • Being lied to and misled11
  • Customer service10
  • Customer service experience9
  • Their charge procedures8

Products by Intuit

No items

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RelayRides

Rentals
  • 1 ISSUES RESOLVED
  • 78 TOTAL REVIEWS
  • $39.4K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Billing Practices
  • Website ease of use 2
  • Dealing with renters 1
  • Excellent customer service 1
  • Website dashboard 1
  • dealing with owners 1

Customers don't like

  • Customer service9
  • Some of the terms and conditions5
  • Unprofessional and accusotory5
  • And not not helping renter deal with dishonest car owners4
  • Communication4

Products by RelayRides

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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