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Intuit

Tax services
  • 1 ISSUES RESOLVED
  • 404 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Billing Practices
Discounts and Special Offers
  • Software is easy to use 11
  • Step by step process 8
  • Easy to use 6
  • Product itself 4
  • Sucks for customer service 2

Customers don't like

  • Getting ripped off8
  • Customer service experience5
  • Being lied to and misled4
  • Their charge procedures4
  • Huge increase in price4
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RelayRides

Rentals
  • 1 ISSUES RESOLVED
  • 78 TOTAL REVIEWS
  • $39.4K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Billing Practices
Discounts and Special Offers
  • Website ease of use 2
  • Dealing with renters 1
  • Excellent customer service 1
  • Website dashboard 1
  • dealing with owners 1

Customers don't like

  • Communication4
  • Unprofessional and accusotory4
  • Customer service3
  • Relay rides evasive policies for damage claims2
  • Scam artist owners2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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