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Intuit

Tax services
  • 1 ISSUES RESOLVED
  • 404 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Software is easy to use 11
  • Step by step process 8
  • Easy to use 6
  • Product itself 4
  • Sucks for customer service 2

Customers don't like

  • Getting ripped off8
  • Customer service experience5
  • Being lied to and misled4
  • Their charge procedures4
  • Huge increase in price4
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Premier Tax Free

Tax services
Has verified representatives
  • 0 ISSUES RESOLVED
  • 25 COMPANY RESPONSES
  • 42 TOTAL REVIEWS
  • $11.2K CLAIMED LOSSES
  • $591 AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Fact that they processed some of my claims 1
  • None 1
  • To be treated honestly 1

Customers don't like

  • How they just ignore customer emails2
  • Paid fast but charged amazing currency change1
  • Supposedly lost form in same envelope w highest refund amt1
  • Total waste of time and effort1
  • Uk vat free be carfull1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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