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Intuit

Tax services
  • 1 ISSUES RESOLVED
  • 404 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Software is easy to use 11
  • Step by step process 8
  • Easy to use 6
  • Product itself 4
  • Sucks for customer service 2

Customers don't like

  • Getting ripped off8
  • Customer service experience5
  • Being lied to and misled4
  • Their charge procedures4
  • Huge increase in price4
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Paychex

Financial Services
  • 1 ISSUES RESOLVED
  • 120 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Discount and easy to use payroll input 1
  • Our account rep - she tried 1
  • Payroll specialist 1
  • Tlo staff 1
  • Tonya grubb she is excellent 1

Customers don't like

  • Inaccurate information7
  • Horrible experience4
  • Little to no communication4
  • No responsibility for mistakes4
  • Unusable website3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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