Intuit vs Paychex

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Intuit

Tax services
  • 1 ISSUES RESOLVED
  • 369 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $3.6K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Software is easy to use 11
  • Step by step process 8
  • Easy to use 5
  • Product itself 4
  • Zero 1

Customers don't like

  • Getting ripped off23
  • Being lied to and misled11
  • Customer service10
  • Customer service experience9
  • Their charge procedures8

Products by Intuit

No items

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Paychex

Financial Services
  • 1 ISSUES RESOLVED
  • 95 TOTAL REVIEWS
  • $60.3K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Discount and easy to use payroll input 1
  • Our account rep - she tried 1
  • Payroll specialist 1
  • Tonya grubb she is excellent 1

Customers don't like

  • No responsibility for mistakes12
  • Terrible customer service10
  • Horrible experience8
  • Inaccurate information8
  • Little to no communication7

Products by Paychex

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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