Intuit vs Optima Tax Relief

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Intuit

Tax services
  • 1 ISSUES RESOLVED
  • 370 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $3.6K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Discounts and Special Offers
  • Software is easy to use 11
  • Step by step process 8
  • Easy to use 5
  • Product itself 4
  • Zero 1

Customers don't like

  • Getting ripped off23
  • Being lied to and misled11
  • Customer service10
  • Customer service experience9
  • Their charge procedures8

Products by Intuit

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Optima Tax Relief

Tax services
Has verified representatives
  • 1 ISSUES RESOLVED
  • 43 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $8.1K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Staff
Discounts and Special Offers
  • Misrepresented services 2
  • Convincing me into doing something for me and my taxes 1

Customers don't like

  • Misrepresented services5
  • Fraud3
  • Make up stuff to scare you even more3
  • Not honest3
  • Performance customer satisfaction3

Products by Optima Tax Relief

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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