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Intuit

Tax services
  • 1 ISSUES RESOLVED
  • 393 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Discounts and Special Offers
  • Software is easy to use 11
  • Step by step process 8
  • Easy to use 5
  • Product itself 4
  • Sucks for customer service 2

Customers don't like

  • Getting ripped off24
  • Being lied to and misled11
  • Customer service10
  • Customer service experience10
  • Their charge procedures8
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Optima Tax Relief

Tax services
Has verified representatives
  • 1 ISSUES RESOLVED
  • 45 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $7.5K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Staff
Discounts and Special Offers
  • Misrepresented services 2
  • Convincing me into doing something for me and my taxes 1
  • Customer service agent that took my original phone call 1

Customers don't like

  • Misrepresented services5
  • Fraud3
  • Make up stuff to scare you even more3
  • Not honest3
  • Performance customer satisfaction3

Products by Optima Tax Relief

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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