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Intuit

Tax services
  • 1 ISSUES RESOLVED
  • 374 TOTAL REVIEWS
  • $450K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
  • Software is easy to use 11
  • Step by step process 8
  • Easy to use 5
  • Product itself 4
  • Zero 1

Customers don't like

  • Getting ripped off24
  • Being lied to and misled11
  • Customer service10
  • Customer service experience9
  • Their charge procedures8
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Netspend

Cards
  • 7 ISSUES RESOLVED
  • 1114 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
  • Direct deposit 8
  • Awful 5
  • Ease of use 5
  • Frustrating 3
  • Online website you can monitor all your transactions and account 3

Customers don't like

  • Zero on customer service37
  • Mishandling of funds13
  • Locked out of account9
  • Customer service8
  • Poor customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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