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Intuit

Tax services
  • 1 ISSUES RESOLVED
  • 410 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
  • Software is easy to use 11
  • Step by step process 8
  • Easy to use 6
  • Product itself 4
  • I like the software 2

Customers don't like

  • Getting ripped off8
  • Customer service experience5
  • Their charge procedures4
  • Huge increase in price4
  • Being lied to and misled4
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Netspend

Cards
  • 9 ISSUES RESOLVED
  • 1423 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
  • Direct deposit 9
  • Ease of use 7
  • Send a new card fast 4
  • Frustrating 4
  • That you receive your money 2days early 3

Customers don't like

  • Zero on customer service12
  • Poor customer service9
  • Mishandling of funds7
  • Lack of concern and timeliness6
  • Blocked account6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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