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Intuit

Tax services
  • 1 ISSUES RESOLVED
  • 375 TOTAL REVIEWS
  • $450K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Billing Practices
  • Software is easy to use 11
  • Step by step process 8
  • Easy to use 5
  • Product itself 4
  • Zero 1

Customers don't like

  • Getting ripped off24
  • Being lied to and misled11
  • Customer service10
  • Customer service experience9
  • Their charge procedures8
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Microsoft

Software
  • 3 ISSUES RESOLVED
  • 246 TOTAL REVIEWS
  • $50.2K CLAIMED LOSSES
  • $591 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
  • Windows version 7 3
  • Surface when it actually worked 1
  • Used by many people 1
  • Using word until it became terrible 1
  • Windows up to version 7 1

Customers don't like

  • Tech suport was very bad7
  • Customer support6
  • Microsofts apparent arrogance6
  • Microsofts unprofessionalism6
  • Series of many service shut outs6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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