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Intuit

Software
  • 3 ISSUES RESOLVED
  • 441 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Privacy and Data Security
  • Software is easy to use 11
  • Step by step process 8
  • Easy to use 6
  • Product itself 4
  • I like the software 2

Customers don't like

  • Customer service10
  • Getting ripped off8
  • Customer service experience5
  • Their charge procedures4
  • Huge increase in price4
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Microsoft

Software
  • 5 ISSUES RESOLVED
  • 286 TOTAL REVIEWS
  • $52.5K CLAIMED LOSSES
  • $577 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Billing Practices
Privacy and Data Security
  • Windows version 7 3
  • Windows up to version 7 1
  • Werst ever 1
  • Used by many people 1
  • That they saved my bacon 1

Customers don't like

  • Series of many service shut outs4
  • Poor service4
  • Microsofts unprofessionalism4
  • Lousy customer service4
  • Lack of understanding4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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