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Intuit

Tax services
  • 1 ISSUES RESOLVED
  • 375 TOTAL REVIEWS
  • $450K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Billing Practices
  • Software is easy to use 11
  • Step by step process 8
  • Easy to use 5
  • Product itself 4
  • Zero 1

Customers don't like

  • Getting ripped off21
  • Being lied to and misled11
  • Customer service10
  • Customer service experience8
  • Their charge procedures8
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Mcafee

Software
  • 1 ISSUES RESOLVED
  • 234 TOTAL REVIEWS
  • $23.8K CLAIMED LOSSES
  • $231 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Billing Practices
  • Polite staff who helped in stage 1 2
  • Charged a lot 1
  • Your product but could not install 1

Customers don't like

  • Hard to find customer service4
  • Take your money from account4
  • Auto-renewal3
  • Thieves2
  • Very slow scans2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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