PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Intuit and Maximizer as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Intuit
Maximizer

Intuit and Maximizer Overview

Total reviews
470
15
Company responses
0
0
Issues resolved
5
0

Intuit was first mentioned on PissedConsumer on Feb 26, 2008 and since then this brand received 470 reviews. It is 455 reviews more than Maximizer received since Sep 10, 2008.

Intuit and Maximizer Consumer Ratings

Rank
196 out of 1488 in Software category
168 out of 1488 in Software category
Customer service
123 in category
103 in category
Website
166 in category
197 in category
Diversity of Products or Services
147 in category
134 in category

According to consumer ratings and reviews, Maximizer ranks 28 points higher in the Software category than Intuit. People gave Intuit 1.3 stars for Customer service criterion in Software category and it is 260 points higher than the worst rated brand in this category. At the same time, Maximizer was rated 1.5 stars for Customer service criterion in this category and it is 280 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Intuit has a higher rating than Maximizer. Regarding Diversity of Products or Services criterion, consumers gave Intuit 1.9 stars and it is 62% greater than other in category. Maximizer however was rated 2 stars and it is 65% greater than other in category.

Intuit and Maximizer Rating Details

Customer service
1.3 (183 reviews)
1.5 (6 reviews)
Reviewer's quote

...Abysmal customer service. My data was locked up and eventually got it as Intuit has a back door to all of your files and information, which is disturbing. Right now my password is not working...

Sharon Z

We were promised proper service and a free upgrade to 2019. We began to have numerous problems with integration, especially with Outlook. We gathered screen shots and documented 10 specific examples including complete freezing of the software, the software not having notes accessible, outlook...

Dennis H
Website
1.7 (168 reviews)
1.4 (5 reviews)
Reviewer's quote

TurboTax "100% guarantees" their calculations - it's stated all over their website. How can customers trust TurboTax when they receive a tax refund? Are they expected to sit on their money until tax day passes? After filing this complaint with the BBB, I miraculously received a call on 4/29/19 from...

Samantha B

I paid Island CRM $200 to get Maximizer running on my Surface Pro 3 running Windows 10 and Office 365. After half an hour Shannon told me CRM 11 would only run with Outlook 2010 or older. I install office 2010 64bit version. Called back. After an hour Shannon told me it had to be 32 bit...

PissedConsumer836733
Diversity of Products or Services
1.9 (139 reviews)
2 (2 reviews)
Reviewer's quote

DO NOT USE THIS CROOKED company. They are horrible at customer service. We have had so many versions of QB on our desk top. In April 2018, our 2016 version just started messing up so of course had to call and buy from QB the new version 2018 (that's how they get you). Knowing I didn't want to mess...

Janice F

We had a "silver" maintenance package. You have to pay a fee per license. It took Maximizer a week to get back to me with each incidence. I thought that was what the "silver" package was. Then they tell you that you've used up all your hours and if you want more help, you need to purchase the...

PissedConsumer695257

Intuit and Maximizer Pros and Cons

Pros
  • Software is easy to use
  • Step by step process
  • Easy to use
No votes
Cons
  • Customer service
  • Getting ripped off
  • Customer service experience
  • Support
  • No access to my crm web site
  • Lack of support

Intuit and Maximizer Most Positive Reviews

Top rated reviews
5

$35 UPFRONT FEE FOR DELUXE (OK--FINE)
HALF WAY T
THRU--$35 FEE FOR MAX PROTECTION--STATES YOU Won't HAVE TO WAIT AN HO...

No votes

Intuit and Maximizer Most Critical Reviews

Lowest rated reviews
1

Deactivated my Quickbooks from my laptop to put on my desktop machine. The online registration option was unavailable an...

1

On 6/30/11 we purchased MazCRM 11 Entrepreneur Edition upgrade (been a customer since 2002) & paid to have...

Intuit and Maximizer Latest Reviews

Recent published reviews
1

I can never sign in. I call them. I still can't sign in u get the run around. They charged my account for 2 years after...

Read all 470 reviews

The problem is now that the software is incomplete and sloppy. They upgrade ever year or 1.5 years now for that reason....

Read all 15 reviews

Intuit and Maximizer Products and Services

Most reviewed product and services
  • Intuit Tax Software (158 reviews)
  • Intuit Turbotax Tax Software (62 reviews)
  • Intuit Customer Care (14 reviews)
  • Maximizer Maximizer Crm Crm Software (2 reviews)
  • Maximizer Maximizer Crm 11 Crm Software (1 review)