PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Intuit and Maximizer as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Intuit
Maximizer

Intuit and Maximizer Overview

Total reviews 389 15
Company responses 0 0
Issues resolved 2 0

Intuit and Maximizer Consumer Ratings

Rank
223 out of 1082 in Software category
187 out of 1082 in Software category
Customer service
139 in category
119 in category
Website
184 in category
223 in category
Diversity of Products or Services
181 in category
166 in category
Billing Practices
134 in category
99 in category

Intuit and Maximizer Rating Details

Customer service
1.3 (136 reviews)
1.5 (6 reviews)
Reviewer's quote

My payroll service for accountants has always had a special customer service number you could call when you needed assistance. They took this away and now only have chat options. My issue too me over five hours of my time to resolve which could have been handled in 10 minutes worth of phone...

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We were promised proper service and a free upgrade to 2019. We began to have numerous problems with integration, especially with Outlook. We gathered screen shots and documented 10 specific examples including complete freezing of the software, the software not having notes accessible, outlook...

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Website
1.7 (124 reviews)
1.4 (5 reviews)
Reviewer's quote

I purchased QB 5 years ago from their website for a lot of $$$ and now my license # is invalid?!? First call to support got me nowhere lost an hour of my life and locked my account. Can't do my taxes, can't send invoices or receive payments. Second call to QB another hour wasted and an offer to get...

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I paid Island CRM $200 to get Maximizer running on my Surface Pro 3 running Windows 10 and Office 365. After half an hour Shannon told me CRM 11 would only run with Outlook 2010 or older. I install office 2010 64bit version. Called back. After an hour Shannon told me it had to be 32 bit...

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Diversity of Products or Services
1.9 (109 reviews)
2 (2 reviews)
Reviewer's quote

Being overcharged for services rendered need assistance..

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We had a "silver" maintenance package. You have to pay a fee per license. It took Maximizer a week to get back to me with each incidence. I thought that was what the "silver" package was. Then they tell you that you've used up all your hours and if you want more help, you need to purchase the...

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Billing Practices
1.5 (98 reviews)
2 (1 review)
Reviewer's quote

...They have been billing me for 5 months, for a service that I was assured had been canceled. Intuit refuses to refund a mere $87. 50 that has been billed to date...

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No items

Intuit and Maximizer Pros and Cons

Pros
  • Software is easy to use
  • Step by step process
  • Easy to use
No votes
Cons
  • Customer service
  • Customer service experience
  • Unauthorized charge
  • Support
  • No access to my crm web site
  • Lack of support

Intuit and Maximizer Most Positive Reviews

Top rated reviews
5

$35 UPFRONT FEE FOR DELUXE (OK--FINE)
HALF WAY T
THRU--$35 FEE FOR MAX PROTECTION--STATES YOU Won't HAVE TO WAIT AN HO...

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No votes
5

Prompt reply and Very Helpful

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No votes

Intuit and Maximizer Most Critical Reviews

Lowest rated reviews
1

Deactivated my Quickbooks from my laptop to put on my desktop machine. The online registration option was unavailable an...

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1

On 6/30/11 we purchased MazCRM 11 Entrepreneur Edition upgrade (been a customer since 2002) & paid to have...

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1

Trying to add new user. Called Intuit and spoke to someone. They prompted dumped me into a customer support person...

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1

I have used Maximizer since Version 2.0. I have upgraded a number of times since my first experience. I have had some...

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Intuit and Maximizer Latest Reviews

Recent published reviews
2.2

I want to know how Turbo Tax miscalculated what i owed in state taxes to Oklahoma for the 2019 year. Missed it by over...

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No votes

The problem is now that the software is incomplete and sloppy. They upgrade ever year or 1.5 years now for that reason....

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1

I had a stroke March 1, 2020 my memory is not back Im trying to get into my husbands account Wymon WYMONKELLeY the...

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2

I paid Island CRM $200 to get Maximizer running on my Surface Pro 3 running Windows 10 and Office 365. After half an...

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Intuit and Maximizer Products and Services

Most reviewed product and services
  • Intuit Tax Software (99 reviews)
  • Intuit Technical Support (10 reviews)
  • Intuit Turbotax Tax Software (9 reviews)
  • Maximizer Maximizer Crm Crm Software (2 reviews)
  • Maximizer Maximizer Crm 11 Crm Software (1 review)