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Intuit

Tax services
  • 1 ISSUES RESOLVED
  • 406 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Software is easy to use 11
  • Step by step process 8
  • Easy to use 6
  • Product itself 4
  • Not a thing 2

Customers don't like

  • Getting ripped off8
  • Customer service experience5
  • Being lied to and misled4
  • Their charge procedures4
  • Huge increase in price4
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Liberty Tax

Tax services
  • 0 ISSUES RESOLVED
  • 164 TOTAL REVIEWS
  • $48.2K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Up until this year we have not had any problems 1

Customers don't like

  • Deceitful practice3
  • Rude behavior2
  • I felt robbed1
  • Why is our state return being held1
  • I never got my money1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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