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Intuit

Tax services
  • 1 ISSUES RESOLVED
  • 409 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Billing Practices
  • Software is easy to use 11
  • Step by step process 8
  • Easy to use 6
  • Product itself 4
  • Not a thing 2

Customers don't like

  • Getting ripped off8
  • Customer service experience5
  • Their charge procedures4
  • Huge increase in price4
  • Being lied to and misled4
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Kaspersky Lab

Software
  • 2 ISSUES RESOLVED
  • 85 TOTAL REVIEWS
  • $22.8K CLAIMED LOSSES
  • $633 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
  • Uninstalling their software 2
  • I like not much about it 2
  • Promised the protection 1
  • It worked 1
  • Have a disk for installation 1

Customers don't like

  • Customer service7
  • Very poor customer service3
  • That their support demanded more money from us to help us2
  • Program2
  • Non existent customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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