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Intuit

Tax services
  • 1 ISSUES RESOLVED
  • 403 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Billing Practices
  • Software is easy to use 11
  • Step by step process 8
  • Easy to use 6
  • Product itself 4
  • Sucks for customer service 2

Customers don't like

  • Getting ripped off24
  • Being lied to and misled12
  • Customer service10
  • Customer service experience10
  • Their charge procedures8
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Kaspersky Lab

Software
  • 1 ISSUES RESOLVED
  • 77 TOTAL REVIEWS
  • $22.7K CLAIMED LOSSES
  • $668 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Billing Practices
  • Uninstalling their software 2
  • I like not much about it 2
  • Good security 1
  • It worked 1
  • Have a disk for installation 1

Customers don't like

  • Customer service6
  • Non existent customer service5
  • Very poor customer service5
  • Poor customer service4
  • Inability to resolve billing issues3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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