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Intuit

Tax services
  • 1 ISSUES RESOLVED
  • 377 TOTAL REVIEWS
  • $450K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Discounts and Special Offers
  • Software is easy to use 11
  • Step by step process 8
  • Easy to use 5
  • Product itself 4
  • Sucks for customer service 2

Customers don't like

  • Getting ripped off21
  • Being lied to and misled11
  • Customer service10
  • Customer service experience9
  • Their charge procedures8
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Jackson Hewitt

Tax services
  • 2 ISSUES RESOLVED
  • 507 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Discounts and Special Offers
  • I have been using it for years 5
  • Person who did my taxes was good 3
  • Preparer 2
  • Pulled data from a pdf 1

Customers don't like

  • Customer service11
  • Extremely high tax preparer costs8
  • False advertisement8
  • Credibility6
  • Lack of communication6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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