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Intuit

Tax services
  • 1 ISSUES RESOLVED
  • 404 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Discounts and Special Offers
  • Software is easy to use 11
  • Step by step process 8
  • Easy to use 6
  • Product itself 4
  • Sucks for customer service 2

Customers don't like

  • Getting ripped off8
  • Customer service experience5
  • Being lied to and misled4
  • Their charge procedures4
  • Huge increase in price4
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Jackson Hewitt

Tax services
  • 3 ISSUES RESOLVED
  • 551 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Discounts and Special Offers
  • I have been using it for years 6
  • Person who did my taxes was good 3
  • Preparer 2
  • Pulled data from a pdf 1

Customers don't like

  • False advertisement5
  • Customer service5
  • Disorganized2
  • Surprise pricing2
  • Extremely high tax preparer costs2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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