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Intoxalock

Equipment
  • 43 ISSUES RESOLVED
  • 674 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $806 AVERAGE LOSS
3.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Ease with setting up the account 8
  • Some customer service 6
  • Someone answers the phone 5
  • Original rep that sold me on the company 5
  • Setting up account 3

Customers don't like

  • Customer service34
  • Long contract7
  • Long hold times6
  • Battery drain possibility6
  • Do not own up to their mistakes5
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Sears

Supermarkets and Malls
  • 20 ISSUES RESOLVED
  • 4876 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.0
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 19
  • I will like it when they are out of business 10
  • Product 9
  • Nightmare 5
  • Convenience of online ordering 5

Customers don't like

  • Poor customer service163
  • Delivery experience27
  • Service17
  • Home delivery16
  • Lack of accountability9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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