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Intoxalock

Equipment
Has verified representatives
  • 42 ISSUES RESOLVED
  • 574 COMPANY RESPONSES
  • 657 TOTAL REVIEWS
3.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Ease with setting up the account 7
  • Some customer service 6
  • Someone answers the phone 5
  • Original rep that sold me on the company 5
  • Setting up account 3

Customers don't like

  • Customer service39
  • Long contract7
  • Long hold times6
  • Battery drain possibility6
  • Do not own up to their mistakes5
Delete
  • 1 ISSUES RESOLVED
  • 257 TOTAL REVIEWS
  • $16.6K CLAIMED LOSSES
  • $193 AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Free shipping 9
  • Built-in straps for towing 6
  • 10 year warranty 6
  • Delivery on time 3
  • Cover looks very good 3

Customers don't like

  • Customer service10
  • Customer service seems incompetent7
  • Customer service and lack of response6
  • Whole experience4
  • Misleading website4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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