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Intoxalock

Equipment
Has verified representatives
  • 42 ISSUES RESOLVED
  • 549 COMPANY RESPONSES
  • 626 TOTAL REVIEWS
3.8
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Ease with setting up the account 7
  • Some customer service 6
  • Someone answers the phone 5
  • Original rep that sold me on the company 5
  • Setting up account 3

Customers don't like

  • Customer service12
  • Long contract7
  • Long hold times6
  • Battery drain possibility6
  • Do not own up to their mistakes5
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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1483 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.8
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Convenient location 6
  • Price 4
  • Personnel 4
  • Comfortable waiting room 4
  • Good service 3

Customers don't like

  • Poor service provided6
  • Store staff5
  • Attempt to overcharge5
  • Un-skilled mechanics4
  • Terriable customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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