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Intoxalock

Equipment
Has verified representatives
  • 40 ISSUES RESOLVED
  • 510 COMPANY RESPONSES
  • 573 TOTAL REVIEWS
3.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Ease with setting up the account 7
  • Some customer service 6
  • Original rep that sold me on the company 5
  • Someone answers the phone 5
  • Setting up account 3

Customers don't like

  • Long contract7
  • Customer service7
  • Battery drain possibility6
  • Long hold times6
  • Poor customer service4
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  • 3 ISSUES RESOLVED
  • 215 TOTAL REVIEWS
  • $64.9K CLAIMED LOSSES
  • $791 AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Variety 3
  • Wide range of quality products 3
  • Wide variety of products 2
  • Service provided by michelle was excellent 1
  • Terri the phone customer service rep was very helpful and nice 1

Customers don't like

  • Customer service3
  • Shipping process3
  • Employee lack of concern3
  • Manager or quality3
  • Store return not allowed2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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