PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Monster Transmission and Intoxalock as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Intoxalock

Intoxalock

Has Verified Representatives
3.1
Monster Transmission
Intoxalock

Monster Transmission and Intoxalock Overview

Total reviews
427
1124
Company responses
39
1016
Issues resolved
6
61

Monster Transmission and Intoxalock Consumer Ratings

Rank
80 out of 392 in Auto Parts and Accessories category
40 out of 930 in Equipment category
Product or Service Quality
72 in category
117 in category
Price Affordability
113 in category
207 in category
Exchange, Refund and Cancellation Policy
60 in category
99 in category
Value for money
93 in category
149 in category

Monster Transmission and Intoxalock Rating Details

Product or Service Quality
1.5 (215 reviews)
1.5 (512 reviews)
Reviewer's quote

...what a waste of my money thought the product would at least live up to the hype they claim..

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I was told when I signed up for the service that it is $15/month. I have been consistently charged $20/month. Yesterday, they said I missed a retest and are charging me $75...

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Price Affordability
2 (204 reviews)
1.7 (473 reviews)
Reviewer's quote

...i didnt and im paying the price! 345 complaints and 6 resolved! MONSTER TRANSMISSION IS A JOKE in my experience!..

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...I am paying the price by having the machine, and I get that, but for real, you guys are a joke. Im sorry but this is ridiculous and I am switching and never looking back. Kristin Kay..

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Exchange, Refund and Cancellation Policy
1.4 (200 reviews)
1.4 (462 reviews)
Reviewer's quote

...After two weeks of their lies I asked for the order to be canceled and a refund. I was told my card would be credited within 5-7 business days. One month later, no refund, so I called to ask why...

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...Different information given depending on who you speak with regarding company policy. Their 24 hr technical support is a farce. This refers only to the person on the phone walking you through operating the device, and not someone who can actually fix the device so you can drive...

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Value for money
1.6 (192 reviews)
1.4 (405 reviews)
Reviewer's quote

...Was told they can't give me money back since it had been longer than 30 days. I look at it as I was sold something and should've received it. They painted my old one and charged me and since I didn't notice it right away they figure they've won they're little money scamming scheme...

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...morning they tried to take it from my account now I can't get a representative either on the phone or through online chat imagine that ! this is the biggest Money Pit I have ever encountered and if you have questions folk remember it must be $79 per question because all I did was ask a simple question about a pay date change, and they changed my payment plan and gave me a $79 fee...

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Monster Transmission and Intoxalock Pros and Cons

Pros
  • Were very quick in taking money
  • Website
  • Only lie when their lips are moving
  • Ease with setting up the account
  • Someone answers the phone
  • Some customer service
Cons
  • Customer service
  • Quality of work
  • Monster transmission in whole poor quality and business beliefs
  • Customer service
  • Long hold times
  • Long contract

Monster Transmission and Intoxalock Most Positive Reviews

Top rated reviews
5

I ordered a 700r4 with nonlockup, 2400 stall, constant pressure, and level 3 shift. Had it installed by a local trans...

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5

Had some issues that i posted on here and was contacted very quickly to verify my problems. They resolved my issues...

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5

My name is Bryan from, Salem Nh. Got a 700r4 from the crooks at monster transmission. After getting it in the vehical,...

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5

I've had nothing but problems with Intoxalock. First off, they sent the installer a bad device and was told I would...

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Monster Transmission and Intoxalock Most Critical Reviews

Lowest rated reviews
1

My transmision never work whould not down shift call and got run around will not back what thay sale just take your...

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1

Intoxolock as a company, is a failure in the area if customer service - the Mob is more kind in their exploitation of pe...

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1

Third time coming out of my truck in the last two weeks customer service is horrible first thing they did was deflect...

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1

I dropped 8ft off a ladder and can no longer walk, drive a manual transmission or support myself while being in a...

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Monster Transmission and Intoxalock Latest Reviews

Recent published reviews
1

Ford AOD failed with less than 100 miles because MT assembled it wrong.
Had to fix it myself to make sure it was right.

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1.4

I was told when I signed up for the service that it is $15/month. I have been consistently charged $20/month....

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1

This was my 2nd transmission purchase from monster transmission out Florida. Purchased 1 in 2016 installed it it failed...

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1

I simply emailed intoxalock asking them for one day extension on a payment. then to my surprise a hidden fee of $79 was...

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Monster Transmission and Intoxalock Products and Services

Most reviewed product and services
  • Monster Transmission Customer Care (44 reviews)
  • Monster Transmission Shipping Service (28 reviews)
  • Monster Transmission Auto Part (8 reviews)
  • Intoxalock Ignition Interlock Device (409 reviews)
  • Intoxalock Customer Care (138 reviews)
  • Intoxalock Ignition Interlock Device Part Installation (31 reviews)