PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Intoxalock and Monster Transmission as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Intoxalock

Intoxalock

Has Verified Representatives
3.1
Intoxalock
Monster Transmission

Intoxalock and Monster Transmission Overview

Total reviews
1128
435
Company responses
1020
39
Issues resolved
61
6

Intoxalock and Monster Transmission Consumer Ratings

Rank
40 out of 931 in Equipment category
93 out of 411 in Auto Parts and Accessories category
Product or Service Quality
No votes
77 in category
Price Affordability
No votes
116 in category
Exchange, Refund and Cancellation Policy
No votes
62 in category
Turnaround Time
No votes
67 in category

Intoxalock and Monster Transmission Rating Details

Product or Service Quality
No votes
1.5 (221 reviews)
Reviewer's quote

I've had three or four code 10 violations two in the last two or three months call customer service they asked me if I had a fever ask me if my vents were closed or open ask me if my machine was in the Sun like they were on a fishing Expedition they couldn't tell me anything but yet they charge a...

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Former Employee review of the inner workings of their product..

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Price Affordability
No votes
1.9 (209 reviews)
Reviewer's quote

...I am paying the price by having the machine, and I get that, but for real, you guys are a joke. Im sorry but this is ridiculous and I am switching and never looking back. Kristin Kay..

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...i didnt and im paying the price! 345 complaints and 6 resolved! MONSTER TRANSMISSION IS A JOKE in my experience!..

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Exchange, Refund and Cancellation Policy
No votes
1.4 (204 reviews)
Reviewer's quote

...Different information given depending on who you speak with regarding company policy. Their 24 hr technical support is a farce. This refers only to the person on the phone walking you through operating the device, and not someone who can actually fix the device so you can drive...

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...After two weeks of their lies I asked for the order to be canceled and a refund. I was told my card would be credited within 5-7 business days. One month later, no refund, so I called to ask why...

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Turnaround Time
No votes
1.7 (192 reviews)
Reviewer's quote

It's a month past time to get my Interlock system taken out and I still cannot seem to get the correct paperwork for the state of Georgia..

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I will get my money and I plan to go for more than they owe for my business's downtime that accrued between november 18th 2019 and june of 2020, the cost of another transmission, 3 installs and removal, and all associated costs that I had to pay the bill on. This will be easily a 12k dollar...

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Intoxalock and Monster Transmission Pros and Cons

Pros
  • Ease with setting up the account
  • Someone answers the phone
  • Some customer service
  • Were very quick in taking money
  • Website
  • Only lie when their lips are moving
Cons
  • Customer service
  • Long hold times
  • Long contract
  • Customer service
  • Quality of work
  • Monster transmission in whole poor quality and business beliefs

Intoxalock and Monster Transmission Most Positive Reviews

Top rated reviews
5

Had some issues that i posted on here and was contacted very quickly to verify my problems. They resolved my issues...

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5

I ordered a 700r4 with nonlockup, 2400 stall, constant pressure, and level 3 shift. Had it installed by a local trans...

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5

I've had nothing but problems with Intoxalock. First off, they sent the installer a bad device and was told I would...

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5

My name is Bryan from, Salem Nh. Got a 700r4 from the crooks at monster transmission. After getting it in the vehical,...

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Intoxalock and Monster Transmission Most Critical Reviews

Lowest rated reviews
1

Intoxolock as a company, is a failure in the area if customer service - the Mob is more kind in their exploitation of pe...

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1

My transmision never work whould not down shift call and got run around will not back what thay sale just take your...

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1

I dropped 8ft off a ladder and can no longer walk, drive a manual transmission or support myself while being in a...

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1

Third time coming out of my truck in the last two weeks customer service is horrible first thing they did was deflect...

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Intoxalock and Monster Transmission Latest Reviews

Recent published reviews
1

It's a month past time to get my Interlock system taken out and I still cannot seem to get the correct paperwork for...

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1

received wrong transmission missing tabs for shifter cable bracket put on hold for ever its been 3 months and no reply!...

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1

This place will nickel and dime you. Big rip off company. I WISH I WOULD HAVE READ THE COMPLAINTS AGAINST INTOXALOCK...

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1

I purchased a Black Beauty 48re transmission from Monster, paid to keep my core, after weeks about 8 to finally ship it...

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Intoxalock and Monster Transmission Products and Services

Most reviewed product and services
  • Intoxalock Ignition Interlock Device (412 reviews)
  • Intoxalock Customer Care (138 reviews)
  • Intoxalock Ignition Interlock Device Part Installation (31 reviews)
  • Monster Transmission Customer Care (44 reviews)
  • Monster Transmission Shipping Service (28 reviews)
  • Monster Transmission Auto Part (8 reviews)