PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about LifeSafer and Intoxalock as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

LifeSafer
Intoxalock

LifeSafer and Intoxalock Overview

Total reviews 47 1520
Company responses 0 1134
Issues resolved 2 68

LifeSafer and Intoxalock Consumer Ratings

Rank
312 out of 1843 in Equipment category
306 out of 1843 in Equipment category
Value for money
239 in category
286 in category
Customer service
182 in category
199 in category
Price Affordability
344 in category
336 in category
Exchange, Refund and Cancellation Policy
237 in category
209 in category

LifeSafer and Intoxalock Rating Details

Value for money
1.7
(23 reviews)
1.4
(586 reviews)
Reviewer's quote

I dont have money to tow it an hour and a half away Last time this happened , I had to pay the service guy to come meet me when it was clearly the malfunctioning device . He even had to replace it! Screw this company . Good luck getting them to answer the phone when you need them the most! GO WITH...

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...I'd bet money that the Indian call center they use for their customer service is also paid to write those which goes against this websites terms of service..

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Customer service
1.6
(23 reviews)
1.5
(737 reviews)
Reviewer's quote

My device is broken and the customer service help told me to charge my car battery and call back. When I called back I was directed to a survey when I chose the help option..

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...Terrible customer service. Every time I call the answering service just hangs up!!..

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Price Affordability
1.5
(22 reviews)
1.6
(658 reviews)
Reviewer's quote

False advertising no answer the phone and they say 24/7 its a lie they said one price and then try to charge me more nobody explain anything once you got stuck with them thats it the worseeeee..

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...ing services within the grace time of 30 days, they werent going to charge me $150 but NOW on my account I got charge for it!!! Had court paper that I pay 1/2 price of the installation product and Intoxalock pay half, but after getting lock out after 5 days of the device and customer service misleading information ...

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Exchange, Refund and Cancellation Policy
1.2
(22 reviews)
1.4
(635 reviews)
Reviewer's quote

The agents that take the calls do not understand what happens in the real world. Try getting a broken down vehicle (completely dead) towed to dealer, repaired etc when they are totally unaware of the override process.Also, wait times to speak with anyone is unacceptable.I will have device removed...

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...Called them up and said I want a refund for the months I kicked out and got told while it's in your vehicle you have to pay for it. That's a bunch of *** they knew I was canceled. They should of called me to tell that I was kicked out...

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LifeSafer and Intoxalock Pros and Cons

Pros
  • To cheat you out your money
  • Serviceman was fast to help me when i was released from jail
  • Non
  • Ease with setting up the account
  • No pros
  • Someone answers the phone
Cons
  • Expensive
  • Untrained people installing device untrained people removing device
  • Terrible customer service
  • Customer service
  • Lack of assistance
  • Long hold times

LifeSafer and Intoxalock Most Positive Reviews

Top rated reviews
5

I'm locked outbid car. Battery cable had to be removed due to electrical failure of car. Cable has been reconnected....

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5

I called their office today about a larger than expected charge. I've been incarcerated for 3 months for my DUI and...

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5

Lost my job at the beginning of the month and can't afford to pay the fee for appointment which was scheduled

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5

Had some issues that i posted on here and was contacted very quickly to verify my problems. They resolved my issues...

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LifeSafer and Intoxalock Most Critical Reviews

Lowest rated reviews
1

The agents that take the calls do not understand what happens in the real world. Try getting a broken down vehicle (comp...

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1

First day out , Sunny Thanksgiving in Houston. I Made one stop Then planning to meet my family for Thanksgiving...

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1

Device is not working properly. Keeps saying missed test when one has never been missed. Today my car wont start...

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1

They installed a camera that NM goes not require yet Paradise Village still installed it. Now I have a split in my...

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LifeSafer and Intoxalock Latest Reviews

Recent published reviews
No votes

MVA making me pay for a device but I wasnt convicted of a DUI So how can I get my money back from MVA

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No votes

I need you to complete installation of your damn device I have court in a few days need to speak with a damn...

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No votes

Because I cant get my truck to start I cant move it I cant do anything thats my other issue, so why is this?

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No votes

My review of intoxalock is that it is simply after as much money as they can get from you, and it has zero to do with pu...

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