PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Intoxalock and LifeSafer as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Intoxalock
Has Verified Representatives
3.0
LifeSafer
2.1
Intoxalock
LifeSafer

Intoxalock and LifeSafer Overview

Total reviews 1143 1
Company responses 1035 0
Issues resolved 61 0

Intoxalock and LifeSafer Consumer Ratings

Rank
42 out of 868 in Equipment category
119 out of 868 in Equipment category
Customer service
99 in category
363 in category
Website
136 in category
339 in category
Product or Service Quality
132 in category
331 in category
Price Affordability
229 in category
23 in category

Intoxalock and LifeSafer Rating Details

Customer service
1.6 (570 reviews)
1 (1 review)
Reviewer's quote

I start talking with Samantha customer service representative,I request her to change my date calibration on Tuesday instead of Friday 11/20/2020 which was changed from 11/15/2020 without knowing me and even that 11/15/2020 took off and pass my shift to my college on my work place and I could not...

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i need to pay my monthly and the service man will not respond. I have 2 legal appt. s this am and a funeral at 5pm plus we have no food for ourselves or our pets since yesterday and I've BEEN DESPERATELY trying to take of this since the minut i got n..

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Website
2 (553 reviews)
1 (1 review)
Reviewer's quote

...never returning customer complaint via website or app. monthly statements purposefully vague and lack any helpful information. and lastly your customer service is simply the poorest quality service in the history of customer service...

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No items

Product or Service Quality
1.5 (531 reviews)
1 (1 review)
Reviewer's quote

...My service light is on and my engine light is on . Those lights never was on since I got my car in may . Car also puts cant accelerate like I should weather getting on highway or at a light...

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No items

Price Affordability
1.7 (495 reviews)
5 (1 review)
Reviewer's quote

...I am paying the price by having the machine, and I get that, but for real, you guys are a joke. Im sorry but this is ridiculous and I am switching and never looking back. Kristin Kay..

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No items

Intoxalock and LifeSafer Pros and Cons

Pros
  • Ease with setting up the account
  • Someone answers the phone
  • Some customer service
  • Serviceman was fast to help me when i was released from jail
Cons
  • Customer service
  • Long hold times
  • Long contract
  • Avoids my numerous attempts to pay my bill while van on lockout

Intoxalock and LifeSafer Most Positive Reviews

Top rated reviews
5

Had some issues that i posted on here and was contacted very quickly to verify my problems. They resolved my issues...

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No votes
5

I've had nothing but problems with Intoxalock. First off, they sent the installer a bad device and was told I would...

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No votes

Intoxalock and LifeSafer Most Critical Reviews

Lowest rated reviews
1

Intoxolock as a company, is a failure in the area if customer service - the Mob is more kind in their exploitation of pe...

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2.1

i need to pay my monthly and the service man will not respond. I have 2 legal appt.s this am and a funeral at 5pm plus...

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1

I dropped 8ft off a ladder and can no longer walk, drive a manual transmission or support myself while being in a...

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No votes

Intoxalock and LifeSafer Latest Reviews

Recent published reviews
1.9

This is the Intoxalock mouthpiece after starting your vehicle once. Sure it can be washed and replaced, but the chamber...

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No votes
1

Rude employees.
But Im not working as normal because of this pandemic and having a 6yr old son thats home. Ive had wayyyy...

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No votes

Intoxalock and LifeSafer Products and Services

Most reviewed product and services
  • Intoxalock Ignition Interlock Device (414 reviews)
  • Intoxalock Ignition Interlock Device Part Installation (31 reviews)
  • Intoxalock Sales Representative (12 reviews)