PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Intoxalock and LifeSafer as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Intoxalock

Intoxalock

Has Verified Representatives
3.1
LifeSafer

LifeSafer

2.1
Intoxalock
LifeSafer

Intoxalock and LifeSafer Overview

Total reviews
1112
1
Company responses
1008
0
Issues resolved
58
0

Intoxalock and LifeSafer Consumer Ratings

Rank
44 out of 961 in Equipment category
119 out of 961 in Equipment category
Customer service
No votes
335 in category
Website
No votes
317 in category
Product or Service Quality
No votes
298 in category
Price Affordability
No votes
28 in category

Intoxalock and LifeSafer Rating Details

Customer service
No votes
1 (1 review)
Reviewer's quote

I called Intoxalock with a question regarding my device and it really floored me how rude the customer service rep was. I was amazed at the impatient and irritability that I was immediately greeted with. I so look forward to getting this bulky and awkward Intoxalock device out of my vehicle so that...

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i need to pay my monthly and the service man will not respond. I have 2 legal appt. s this am and a funeral at 5pm plus we have no food for ourselves or our pets since yesterday and I've BEEN DESPERATELY trying to take of this since the minut i got n..

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Website
No votes
1 (1 review)
Reviewer's quote

...never returning customer complaint via website or app. monthly statements purposefully vague and lack any helpful information. and lastly your customer service is simply the poorest quality service in the history of customer service...

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No items

Product or Service Quality
No votes
1 (1 review)
Reviewer's quote

Today on my way to the store it says lockout and I have 4 days to take it in for service. Its been less than a month! What is that, my battery was never low, I never blew into the thing with any trace of alcohol. I called them up and tell them there is a service center 5 miles away across the state...

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No items

Price Affordability
No votes
5 (1 review)
Reviewer's quote

...I am paying the price by having the machine, and I get that, but for real, you guys are a joke. Im sorry but this is ridiculous and I am switching and never looking back. Kristin Kay..

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No items

Intoxalock and LifeSafer Pros and Cons

Pros
  • Ease with setting up the account
  • Someone answers the phone
  • Some customer service
  • Serviceman was fast to help me when i was released from jail
Cons
  • Customer service
  • Long hold times
  • Long contract
  • Avoids my numerous attempts to pay my bill while van on lockout

Intoxalock and LifeSafer Most Positive Reviews

Top rated reviews
5

Had some issues that i posted on here and was contacted very quickly to verify my problems. They resolved my issues...

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No votes
5

I've had nothing but problems with Intoxalock. First off, they sent the installer a bad device and was told I would...

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No votes

Intoxalock and LifeSafer Most Critical Reviews

Lowest rated reviews
1

Intoxolock as a company, is a failure in the area if customer service - the Mob is more kind in their exploitation of pe...

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2.1

i need to pay my monthly and the service man will not respond. I have 2 legal appt.s this am and a funeral at 5pm plus...

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1

I dropped 8ft off a ladder and can no longer walk, drive a manual transmission or support myself while being in a...

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No votes

Intoxalock and LifeSafer Latest Reviews

Recent published reviews
1

Think long and hard before you volunteer to install this device. I made the mistake trying to prevent my license from...

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No votes
4.8

I dont recall ever having a complaint with anyone at Intoxalock! My *** was with the car repair place. Even tho I left t...

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No votes

Intoxalock and LifeSafer Products and Services

Most reviewed product and services
  • Intoxalock Ignition Interlock Device (406 reviews)
  • Intoxalock Customer Care (135 reviews)
  • Intoxalock Ignition Interlock Device Part Installation (31 reviews)