PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about InTown Suites and Northey Street House as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

InTown Suites
Northey Street House

InTown Suites and Northey Street House Overview

Total reviews
223
1
Company responses
0
0
Issues resolved
1
0

InTown Suites was first mentioned on PissedConsumer on Aug 1, 2008 and since then this brand received 223 reviews. It is 222 reviews more than Northey Street House received since Jul 15, 2016.

InTown Suites and Northey Street House Consumer Ratings

Rank
221 out of 1794 in Hotels and Resorts category
1126 out of 1794 in Hotels and Resorts category
Customer service
145 in category
No votes
Staff
193 in category
No votes
Website
141 in category
No votes

According to consumer ratings and reviews, InTown Suites ranks 905 points higher in the Hotels and Resorts category than Northey Street House. People gave InTown Suites 1.4 stars for Customer service criterion in Hotels and Resorts category and it is 268 points higher than the worst rated brand in this category. Regarding Website criterion, consumers gave InTown Suites 2.1 stars and it is 66% greater than other in category.

InTown Suites and Northey Street House Rating Details

Customer service
1.4 (81 reviews)
No votes
Reviewer's quote

No customer service experience, calls guest rude names and makes fun of them and speaks Spanish to everyone. there were rooms with a lot of noisy kids and mother smoking drugs, and the rooms have roaches, AC smell bad, refrigs are very old, and don't work. manager will burst into room for no...

PissedConsumer1288318

No items

Staff
1.4 (76 reviews)
No votes
Reviewer's quote

...first floor king suit due to blind 8 yr old son got upstairs room extremely rude front desk girl refused to move us after staying over a month at least 20 staff members living in the hotel yet no one does anything the office always closed have to call a number to get the person to return toilet leaked air...

Samantha m

No items

Website
2.1 (74 reviews)
No votes
Reviewer's quote

Hello my name is Shelby cates and I stayed in room 137 for about 6 months had no issues till the day of Christmas 12/25/2019 the neighbors keep harassing us and we called the cops they keep sending cops to my door for making false allegations. It started with our son who is in the autism spectrum...

Tiphani

No items

InTown Suites and Northey Street House Pros and Cons

Pros
  • Location
  • Non
  • Free wifi
No votes
Cons
  • Rude woman in the office
  • Supervisor
  • Rudeness of staff
No votes

InTown Suites and Northey Street House Most Positive Reviews

Top rated reviews
5

Me & my family have stumbled intona hard spot & came to intown suites to pretty much not be on the streets...

No votes

InTown Suites and Northey Street House Most Critical Reviews

Lowest rated reviews
1

When we finally had enough of the confrontational, rude, moody manager of our InTown Suites location, we hit the road. ...

No votes

InTown Suites and Northey Street House Latest Reviews

Recent published reviews
1

Every night you can not sleep the person who work at night be having loud company over he be drink on the job they need...

Read all 223 reviews

My friend and I were excited about our night out in Salem. We had specifically booked a room with 2 beds on AirBNB as pi...

Read all 1 review

InTown Suites and Northey Street House Products and Services

Most reviewed product and services
  • Intown Suites Room (70 reviews)
  • Intown Suites Manager (35 reviews)
  • Intown Suites Customer Care (20 reviews)