PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about InTown Suites and Northey Street House as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

InTown Suites
Northey Street House

InTown Suites and Northey Street House Overview

Total reviews 268 1
Company responses 0 0
Issues resolved 2 0

InTown Suites and Northey Street House Consumer Ratings

Rank
209 out of 1348 in Hotels and Resorts category
898 out of 1348 in Hotels and Resorts category
Customer service
159 in category
No votes
Facilities and Services
165 in category
No votes
Price Affordability
148 in category
No votes
Website
205 in category
No votes

InTown Suites and Northey Street House Rating Details

Customer service
1.4 (97 reviews)
No votes
Reviewer's quote

No customer service experience, calls guest rude names and makes fun of them and speaks Spanish to everyone. there were rooms with a lot of noisy kids and mother smoking drugs, and the rooms have roaches, AC smell bad, refrigs are very old, and don't work. manager will burst into room for no...

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No items

Facilities and Services
1.7 (91 reviews)
No votes
Reviewer's quote

...You have to pay $2 for a card to use the laundry facilities and reload it in the office. With *** office hours this sucks to have to do it at the staffs convenience hours, 11-7 except Sundays which it's closed. The internet is so slow you can hardly do anything...

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No items

Price Affordability
2.1 (88 reviews)
No votes
Reviewer's quote

...I’m asking that we get a week free from the inconvenience or at least 3 days off weekly price . I do want to stay there bc I love the hotels and the rates. We need somewhere to stay for next couple weeks but after this I think you guys should make it right before we come back...

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No items

Website
2 (87 reviews)
No votes
Reviewer's quote

Have been requesting help to our room. No hot water in bathroom sink. No lights in bathroom and no blinds at the window. When sleeping at night people can see us in the bed. Also when arriving our room is infested with roaches. Why won't they change our room. We paid for a month. The roaches are...

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No items

InTown Suites and Northey Street House Pros and Cons

Pros
  • No pros
  • Location
  • Non
No votes
Cons
  • Disgusting rooms
  • Rudeness of staff
  • Rude woman in the office
No votes

InTown Suites and Northey Street House Most Positive Reviews

Top rated reviews
5

Me & my family have stumbled intona hard spot & came to intown suites to pretty much not be on the streets...

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No votes
5

We have been here for almost 2 months and we have paid by the day about a week ago its all the suddon a problem and had...

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No votes

InTown Suites and Northey Street House Most Critical Reviews

Lowest rated reviews
1

When we finally had enough of the confrontational, rude, moody manager of our InTown Suites location, we hit the road. ...

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No votes
1

This is my third time trying to contact someone for 3 days. I was staying at the intown suites I 45 in houston tx at...

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No votes

InTown Suites and Northey Street House Latest Reviews

Recent published reviews
1

Manager rebecca at inn town suites on metric drive is fraternizing with the guest and doing alot of illegal things on...

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No votes
2

My child accidentally pulled the fire alarm, or so the property manager says. The footage is quite blurry. It does not a...

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No votes

InTown Suites and Northey Street House Products and Services

Most reviewed product and services
  • Intown Suites Room (73 reviews)
  • Intown Suites Manager (43 reviews)
  • Intown Suites Sanitary Conditions (16 reviews)