PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Polygroup and Intex Recreation as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Polygroup
Intex Recreation

Polygroup and Intex Recreation Overview

Total reviews 299 326
Company responses 0 0
Issues resolved 3 1

Polygroup and Intex Recreation Consumer Ratings

Rank
101 out of 269 in Pools, Spas and Plumbing Supplies category
86 out of 269 in Pools, Spas and Plumbing Supplies category
Customer service
59 in category
No votes
Product or Service Quality
81 in category
No votes
Warranty
72 in category
No votes
Value for money
72 in category
No votes

Polygroup and Intex Recreation Rating Details

Customer service
1.3 (155 reviews)
No votes
Reviewer's quote

Would of been nice to speak with a Customer service representative!!..

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...Great kayak, worst customer service ever..

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Product or Service Quality
1.2 (147 reviews)
No votes
Reviewer's quote

I couldn't even get a customer service representative on the phone so no hasn't been resolved at all !! Try..

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...I have tried to get assistance with this through email and by attempting to call Intex customer service. I have been on hold for up to 45 minutes on multiple days at different times of the day. I have yet to receive a response...

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Warranty
1.2 (142 reviews)
No votes
Reviewer's quote

...Just threw out so much money between pool warranty chemicals toys..

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...I have been trying since March to complete this warranty claim. They are not responding to emails, and they rarely take calls. The last time I was able to speak to someone was in April...

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Value for money
1.3 (139 reviews)
No votes
Reviewer's quote

...Spend money during a crisis for a crap situation and kids cant use the pool, difficult to deal with. Less than 2 weeks and second pumps stops working really guess a waste of money..

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...Did paypal send my money to the wrong place?? Finally, intex does not recognize the reference number, or confirmation code, or any of the records I have so now I really ,truly, have NO clue where my swimming pool is. Please HELP ME cuz I don't navigate social media well at all. Thanx..

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Polygroup and Intex Recreation Pros and Cons

Pros
  • Cheap
  • Tree
  • People at service center are very nice
  • Easy to set up
  • Product
  • Prices
Cons
  • Customer service
  • Defective product
  • No customer service
  • Terrible customer service
  • Call center stinks
  • Not being able to use it while i paid full price

Polygroup and Intex Recreation Most Positive Reviews

Top rated reviews
5

I bought the pool from Walmart July 23 /2014 used 2 months put all the parts up in a tote in a out building hooked it...

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5

The pool cane damage with a small hole is 9,0000 gallons that was just filled up it took more then 12 hours to notice...

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5

I ordered a cheap part i needed for my pool and paid $15 for 3 day Shipping. When I got the email it said i wouldnt get...

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4.8

We have it working now after messing with it tens times, thank you for your response. Have a safe day!

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Polygroup and Intex Recreation Most Critical Reviews

Lowest rated reviews
1

We bought a pre-lit Christmas tree. It also rotated. When we plugged it in, it rotated. None of the lights worked. We we...

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1

I discovered that there was a leak from the filter output hose connection to the plunger valve. I was not able to run th...

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1

I purchased a $200 pre-lit Christmas Tree and the lights did not stay lit for one season! I called Polygroup in hopes th...

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1

I bought an Intex air mattress for a sleepover with my grandchildren. To our dismay, when it came to be bedtime,there...

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Polygroup and Intex Recreation Latest Reviews

Recent published reviews
1

Only used 2 seasons and one color out of two doesn't work anymore. Poor quality. Model: LS-002D-S.

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1.3

I purchased the intex inflatable spa right before the pandemic. Worked great for 2 months then got the e-90 error....

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No votes

I purchased a Polygroup tree from Sears a few years ago and was and have been initially happy with it until now. I paid...

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No votes

I can't remember password, and I can't order please HELP!!

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Polygroup and Intex Recreation Products and Services

Most reviewed product and services
  • Polygroup Pool (90 reviews)
  • Polygroup Christmas Tree (55 reviews)
  • Polygroup Shipping Service (6 reviews)
  • Intex Recreation Pool (62 reviews)
  • Intex Recreation Hot Tub (25 reviews)
  • Intex Recreation Airbed (16 reviews)