PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pentair Pool and Intex Recreation as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pentair Pool
Intex Recreation

Pentair Pool and Intex Recreation Overview

Total reviews 15 329
Company responses 0 0
Issues resolved 0 1

Pentair Pool and Intex Recreation Consumer Ratings

Rank
53 out of 261 in Pools, Spas and Plumbing Supplies category
84 out of 261 in Pools, Spas and Plumbing Supplies category
Value for money
52 in category
48 in category
Customer service
57 in category
72 in category
Product or Service Quality
47 in category
78 in category
Website
59 in category
88 in category

Pentair Pool and Intex Recreation Rating Details

Value for money
1.7 (7 reviews)
1.8 (81 reviews)
Reviewer's quote

...I understand this but for so much money why can’t they build a better product that will last several years. I read bad reviews online after I had the product. Just be aware that they are selling a faulty product..

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...Did paypal send my money to the wrong place?? Finally, intex does not recognize the reference number, or confirmation code, or any of the records I have so now I really ,truly, have NO clue where my swimming pool is. Please HELP ME cuz I don't navigate social media well at all. Thanx..

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Customer service
1.4 (7 reviews)
1.1 (159 reviews)
Reviewer's quote

...No sorry let me give you a discount just sorry even if the customer service representative were to request it would be denied. If you have a pool and a choice do not go with pentair..

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...Great kayak, worst customer service ever..

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Product or Service Quality
1.7 (7 reviews)
1.3 (152 reviews)
Reviewer's quote

...Excellent cooperation and service..

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...I have tried to get assistance with this through email and by attempting to call Intex customer service. I have been on hold for up to 45 minutes on multiple days at different times of the day. I have yet to receive a response...

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Website
2.1 (7 reviews)
1.6 (135 reviews)
Reviewer's quote

When I purchased thousands of dollars worth of automation products from this company two years ago, there was a website where all my products were registered and logged. I had an initial problem with a temperature sensor that was quickly resolved by using the resources available on their website....

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I bought a octagon 4 person hot tub in October used it 3 times and it quit heating! Keeps showing an E90 code! Cant get a hold of anyone in customer service waited on hold for 2 hours before I got so mad and hung up! Website not responding! Very shotty product and service..

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Pentair Pool and Intex Recreation Pros and Cons

Pros
  • Other products purchased
  • Great white shark vacuum
  • Great customer service
  • Easy to set up
  • Product
  • Prices
Cons
  • Warranty is a joke
  • Warranty
  • Charging me top dollar for a product you know is a failure
  • Terrible customer service
  • Call center stinks
  • Not being able to use it while i paid full price

Pentair Pool and Intex Recreation Most Positive Reviews

Top rated reviews
5

Had power failure &;;;;;; needed to reset time on pump. Tech. walked me through it in no time. Excellent...

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5

The pool cane damage with a small hole is 9,0000 gallons that was just filled up it took more then 12 hours to notice...

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No votes
4.8

We have it working now after messing with it tens times, thank you for your response. Have a safe day!

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Pentair Pool and Intex Recreation Most Critical Reviews

Lowest rated reviews
1

Installed new Pentair Whisperflo pool pump in April of 18. Pump has stopped working and is most likely seized.
Pentair on...

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1

I discovered that there was a leak from the filter output hose connection to the plunger valve. I was not able to run th...

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1

Pentair will NOT stand behind their products. My $700 color changing light is dead.
I've installed 3 diff pools in my lif...

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1

I bought an Intex air mattress for a sleepover with my grandchildren. To our dismay, when it came to be bedtime,there...

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Pentair Pool and Intex Recreation Latest Reviews

Recent published reviews
No votes

The pentair app that I have says offline and we cant get it on back on

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1

Poor customer service. For the 3rd time, on hold for 45 minutes, then it rang & I was disconnected.

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No votes

Pool heater will not come on

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2.3

I sent my issue via email including photos, etc
Sat on hold for hours. No response.
Great kayak, worst customer service ev...

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Pentair Pool and Intex Recreation Products and Services

Most reviewed product and services
  • Pentair Pool Pool Pump (7 reviews)
  • Pentair Pool Mastertemp Pool Heater (5 reviews)
  • Pentair Pool Pool Lights (5 reviews)
  • Intex Recreation Pool (62 reviews)
  • Intex Recreation Hot Tub (25 reviews)
  • Intex Recreation Airbed (16 reviews)