PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rci Timeshare and Interval International as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rci Timeshare
Interval International

Rci Timeshare and Interval International Overview

Total reviews
255
363
Company responses
0
93
Issues resolved
0
4

Rci Timeshare and Interval International Consumer Ratings

Rank
249 out of 1289 in Hotels and Resorts category
162 out of 1289 in Hotels and Resorts category
Customer service
160 in category
122 in category
Website
221 in category
144 in category
Exchange, Refund and Cancellation Policy
135 in category
125 in category
Price Affordability
224 in category
204 in category

Rci Timeshare and Interval International Rating Details

Customer service
1.4 (43 reviews)
1.6 (105 reviews)
Reviewer's quote

...Finally I contacted Customer Service from RCI by phone and that person couldn't even send an email to Peppertree requesting payment verification. "It wasn't their responsibility" he said. I asked what am I paying RCI for? He said he was sorry but couldn't help me out...

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I have time and again received great customer service at your company which is one of the main reasons I have always deposit my time share week with Interval International. But to my surprise, on my last 3 telephones calls I have been at the receiving end of some very poor service from your...

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Website
1.8 (38 reviews)
2.2 (84 reviews)
Reviewer's quote

I just spent 2 hours on the RCI website trying to find some accommodations for August 2019 for two family members. I tried with and without filters and as I maneuvered through the website, I ended up in one big continuous loop time and time again. This is not my first time; I have been a member for...

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...After 40 years as a customer, I can see why you have this website..

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Exchange, Refund and Cancellation Policy
1.3 (35 reviews)
1.4 (92 reviews)
Reviewer's quote

...60 on my cr card & I am asking for the refund. Emailed rahul ravid the receipt on 5/19/20. Refund should have been taken care of within 7 days...

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...Could I get a refund ? On those ?..

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Price Affordability
1.7 (32 reviews)
1.9 (57 reviews)
Reviewer's quote

...but with THEIR exorbitant fees, you are better off going through a travel website with no booking fees, some have no cancellation fees and even if the price is a couple hundred more than the supposed "discount" offered through RCI Travel then it is still overall less since you wouldn't have invested THOUSANDS to begin with. RCI Platinum was an "upgrade" for another $8,000. 00 this last fall (I'm...

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First off, why couldn’t Interval just include the fees in the total price of Getaway/Guest Certificate? Second, we received no additional services or treatment for the fees. Third, we were only able to utilize the resort for three out of the seven nights, so why couldn’t we get the resort fees...

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Rci Timeshare and Interval International Pros and Cons

Pros
  • Housekeeping and front desk staff
  • Discounted rates
  • Buying
  • Past resort vacations
  • Resort was beautiful
  • what they advertised
Cons
  • Customer service
  • No availability and fees go up
  • Customer experience
  • Customer service
  • Fraudulent promises not fulfilled
  • I am so frustrated with our exchange

Rci Timeshare and Interval International Most Positive Reviews

Top rated reviews
4.1

I am usually very happy with the way RCI works but in my past vacations I was left very disappointed. I always get...

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5

I have been a member of interval international for 8 years. I never once had anything go wrong. I have been to all t...

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4.1

I don't know what everyone else is doing w their RCI weeks, but my wife and I have had zero problems. We have gotten...

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5

This is a follow up to my previous note concerning my dissatisfaction with the Customer Service Interval International...

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Rci Timeshare and Interval International Most Critical Reviews

Lowest rated reviews
1

My account is paid in full for December 15, 2015, $1,115.36 USD, membership annual Dues. Timeshare paid in full...

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1

The 2 Times I used Interval they low balled our exchanges. The first time was in Aruba when we requested a couple of...

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1

Do not buy from this fraud. It is a huge scam and should be shut down and principals jailed.

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1

Waited seven months for availability in Oahu, Hawaii. Finally received a call from Interval. Hooray there's an opening....

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Rci Timeshare and Interval International Latest Reviews

Recent published reviews
1

Hi, my confirmation# is 1312955908count. Paid $365.99 incl points. Alamo charged $525.60 on my cr card & I am asking...

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No votes

Trying to deposit my week due to corona virus but I think I didnt call ahead with enough time.

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1.8

We had a cruise scheduled in July 2030. It was cancelled due to coronavirus. They say we have to book within six months...

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No votes

I purchased a trip 11/19 for a trip to Aruba 3 bdr Condo in 4/20 then pandemic hit. So I rescheduled the trip for Aug...

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Rci Timeshare and Interval International Products and Services

Most reviewed product and services
  • Rci Timeshare Customer Care (16 reviews)
  • Rci Timeshare Vacation Ownership (13 reviews)
  • Rci Timeshare Room Booking (10 reviews)
  • Interval International Vacation Ownership (79 reviews)
  • Interval International Membership (43 reviews)
  • Interval International Customer Care (16 reviews)