Interval International vs Orbitz

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Interval International

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 219 TOTAL REVIEWS
  • $450K CLAIMED LOSSES
  • $6.2K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Past resort vacations 5
  • what they advertised 2
  • Management personnel at call center 1
  • What they advertised to be true 1
  • Manager taking full responsibilty 1

Customers don't like

  • Fraudulent promises not fulfilled18
  • Customer service10
  • I am so frustrated with our exchange8
  • No trading availability8
  • Poor customer service7

Products by Interval International

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Orbitz

Travel Agencies
  • 3 ISSUES RESOLVED
  • 355 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Easy to book 3
  • Amount of travel options offers 1
  • Complaint solved after i had sent out almost 400 emails 1
  • Easiness 1
  • Price 1

Customers don't like

  • Customer service13
  • Ability to change7
  • Customer dis-service6
  • Poor data handling5
  • To be lied to4

Products by Orbitz

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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