PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Whitepages and Intelius as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Whitepages
Intelius

Whitepages and Intelius Overview

Total reviews
815
483
Company responses
0
0
Issues resolved
3
0

Whitepages was first mentioned on PissedConsumer on Oct 28, 2010 and since then this brand received 815 reviews. It is 332 reviews more than Intelius received since Aug 15, 2007.

Whitepages and Intelius Consumer Ratings

Rank
8 out of 227 in Review Websites and Directories category
22 out of 77 in Background and People Search category
Customer service
7 in category
13 in category
Website
13 in category
16 in category
Product or Service Quality
10 in category
14 in category

Whitepages and Intelius Rating Details

Customer service
1.2 (279 reviews)
1.4 (35 reviews)
Reviewer's quote

address they showed before I joined never t belonged to the person they directed me to (same name)

Kiandra

Horrible customer service and horrible service. I cold have found out more about myself from a google search then I did from this site. Their response was "is there anywhere on the site that it claims 100% accuracy" my response was "no but I would think I would get more than my name and age but...

John R
Website
1.4 (269 reviews)
1.6 (32 reviews)
Reviewer's quote

I have made several attempts to reach someone via the provided contact link available on your website only to be disconnected by your automated system even during normal business hours. I currently have other issues going on in direct result of this. (one example is two overdraft fees, as well as...

Rutha

...I didn't realize at the time the website recieved "compensation" from intelius. Everyone I searched had wrong information attached to them. I even have two friends that apparently don't even exist because nothing was located on them...

Clay L
Product or Service Quality
1.3 (265 reviews)
1.4 (27 reviews)
Reviewer's quote

Please take all of my personal information and where i live. I have safety concerns and Ive asked you do this before. If cooperation is not heeded, I will take legal action. I do not give consent nor permission to the White Page web site.

Quint

...I also had a very hard time understanding the customer service rep, so I'm still not sure why they are charging an extra $7. 95 for canceling because they had no recent information on the person I was searching..

Journii

Whitepages and Intelius Pros and Cons

Pros
  • Very intrusive
  • Remove our names so we feel safe at home
  • I dont care this point
  • I thought was a good deal for one time use
  • Helps identify people
  • Good customer service
Cons
  • Terrible customer service
  • Unethical
  • Being charged for nothing
  • Inability to opt out
  • Data is inaccurate
  • More id proof to opt-out

Whitepages and Intelius Most Positive Reviews

Top rated reviews
5

Here are lots of profiles created by my name (Jennifer Peter) and those all profiles are fake kindly please remove...

5

Thank you for the research. I no longer need the free trial. Thank you!!!!!

Whitepages and Intelius Most Critical Reviews

Lowest rated reviews
1

I used white pages to find an address and was charge $20......but continues to charge each month a monthly charge.....pr...

1

All of my information is incorrect, including my name, address, employment and especially relative info. There is only...

Whitepages and Intelius Latest Reviews

Recent published reviews

My card was ran for $4.99 and I need to be refunded because I did not give permission for y’all to run my card. I...

Read all 815 reviews

Cancel account wasn't able to cancel until trial period was over

Read all 483 reviews

Whitepages and Intelius Products and Services

Most reviewed product and services
  • Whitepages Public Record (192 reviews)
  • Whitepages Customer Care (60 reviews)
  • Whitepages Membership (53 reviews)
  • Intelius Background Check (23 reviews)
  • Intelius Membership (7 reviews)
  • Intelius Public Record (5 reviews)