PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Truth Finder and Intelius as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Truth Finder
Intelius

Truth Finder and Intelius Overview

Total reviews
93
493
Company responses
0
0
Issues resolved
1
0

Truth Finder and Intelius Consumer Ratings

Rank
24 out of 74 in Background and People Search category
26 out of 74 in Background and People Search category
Website
19 in category
17 in category
Product or Service Quality
17 in category
14 in category
Customer service
6 in category
15 in category
Exchange, Refund and Cancellation Policy
10 in category
14 in category

Truth Finder and Intelius Rating Details

Website
1.5 (40 reviews)
1.6 (35 reviews)
Reviewer's quote

Never evan signed up, there website is a virus that sends 20 adds a day. I cant get it off my computer. This company is a total scam..

Read full review

...I was really upset could not find any contact information on their website but found a number with a google search. they refunded me the $29. 95 but not the $14...

Read full review
Product or Service Quality
1.3 (38 reviews)
1.4 (28 reviews)
Reviewer's quote

...Thank you Truth :y:finder customer service representative..

Read full review

...What good is a background check report if the majority of the information is incorrect? I immediately cancelled my subscription with them, and strongly recommend to not utilize their service..

Read full review
Customer service
1.7 (38 reviews)
1.4 (38 reviews)
Reviewer's quote

...95 for a one month subscription to their service. What a ruse! False claims of a free service! A total waste of time better spent doing just about anything..

Read full review

...I also had a very hard time understanding the customer service rep, so I'm still not sure why they are charging an extra $7. 95 for canceling because they had no recent information on the person I was searching..

Read full review
Exchange, Refund and Cancellation Policy
1.4 (35 reviews)
1.3 (26 reviews)
Reviewer's quote

...77 on November 13, 2018, with out my approval! And now they reuse to refund the funds to my Pay Pal account. I have my Pay Pal account set up where I have to approve every purchase with my finger print. They didn't have that...

Read full review

...Afterwadds I asked about a refund. They said they dont refund money. So I messaged the CEO/President about this...

Read full review

Truth Finder and Intelius Pros and Cons

Pros
  • Reports
  • I want to canc this without paying extra 37
  • Helpful
  • I thought was a good deal for one time use
  • Helps identify people
  • Have a bulk of info
Cons
  • Non-compliance with opt out request
  • Being spammed
  • All the false information on my record
  • Bad customer service
  • Inability to opt out
  • Forced compromise of identity

Truth Finder and Intelius Most Positive Reviews

Top rated reviews
5

I talked to customer care and a very helpful young lady was able to help me resolve my issue. Thank you Truth Likefinder...

Read full review
5

Thank you for the research. I no longer need the free trial. Thank you!!!!!

Read full review
5

Want someone from your business to Email me back on regards on $895.00 That was told to me on my E-Mail and to see how...

Read full review
4.8

Difficult to opt out for free trial.

Read full review

Truth Finder and Intelius Most Critical Reviews

Lowest rated reviews
1

Terrible experience. NO WHERE do they tell you how expensive it is until the very end -- after you have sat through...

Read full review
1

All of my information is incorrect, including my name, address, employment and especially relative info. There is only...

Read full review
1

After I decided not to buy truthfinders service I started receiving over 100 spam emails from every spam site on the...

Read full review
1

INTELIUS WILL RIP YOU OFF!!! Thought I was paying for one time use and when I realized they were charging my credit...

Read full review

Truth Finder and Intelius Latest Reviews

Recent published reviews
1

Got somehow locked out of my account and when I finally did get in touch with a person they said they had no idea how...

Read full review
No votes

I have been billed again and if you look at the account youll see it is inactive. Refund my amount billed. and be sure...

Read full review
No votes

Never got to veiw my results , kept taking my money tried so many times had 2 cards loaded 25,30 25 so many times ,I...

Read full review
1.8

Ordered a subscription, then was charged $19.47 and $3.99 extra .. I needed my money refunded back but no communication...

Read full review

Truth Finder and Intelius Products and Services

Most reviewed product and services
  • Truth Finder Background Check (21 reviews)
  • Truth Finder Public Record (14 reviews)
  • Truth Finder Website (10 reviews)
  • Intelius Background Check (23 reviews)
  • Intelius Membership (10 reviews)
  • Intelius Public Record (5 reviews)