PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Peoplefinders and Intelius as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Peoplefinders
Intelius

Peoplefinders and Intelius Overview

Total reviews 539 497
Company responses 0 0
Issues resolved 0 0

Peoplefinders and Intelius Consumer Ratings

Rank
29 out of 78 in Background and People Search category
25 out of 78 in Background and People Search category
Customer service
19 in category
14 in category
Website
20 in category
16 in category
Exchange, Refund and Cancellation Policy
15 in category
13 in category
Price Affordability
23 in category
16 in category

Peoplefinders and Intelius Rating Details

Customer service
1.2 (118 reviews)
1.4 (39 reviews)
Reviewer's quote

customer service rep acknowledged error and i will be refunded the charge in 5 -7 days..

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Horrible customer service and horrible service. I cold have found out more about myself from a google search then I did from this site. Their response was "is there anywhere on the site that it claims 100% accuracy" my response was "no but I would think I would get more than my name and age but...

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Website
1.5 (114 reviews)
1.6 (35 reviews)
Reviewer's quote

...com website shows a 403 error message and I am unable to contact them. Name Cynthia M. Sicilia, email address: siciliacms@***...

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...I didn't realize at the time the website recieved "compensation" from intelius. Everyone I searched had wrong information attached to them. I even have two friends that apparently don't even exist because nothing was located on them...

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Exchange, Refund and Cancellation Policy
1.2 (112 reviews)
1.3 (27 reviews)
Reviewer's quote

...You do get a refund, and here is the number. I couldnt reach anyone! We had a house fire, my nerves are already shot and I need every penny! Please help!..

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...Refused to confirm my cancellation. Called them they found o information where I signed up however they found my checking account because they stole $19. 95...

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Price Affordability
1.3 (107 reviews)
1.4 (26 reviews)
Reviewer's quote

Just happened to put my sons name in on here to show someone. Your info is not factual. And I do not wish to get these constant messages from your site. Its annoying and cannot depend on your site for factual info. So please stop sending me these messages. No where on them can I stop it but I get...

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Criminal information was there at the additional price, but detailed, and then there is a link to "access courthouse records" and at an additional fee. This is not transparent which is not full disclosure about the product you are buying. I thought I would get useful information but I'll go the...

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Peoplefinders and Intelius Pros and Cons

Pros
  • Promptly refunded the disputed charge
  • Information found
  • I found an address that i needed
  • I thought was a good deal for one time use
  • Helps identify people
  • Good customer service
Cons
  • Charged my card without knowing
  • Being ripped off
  • False information
  • Bad customer service
  • Inability to opt out
  • Forced compromise of identity

Peoplefinders and Intelius Most Positive Reviews

Top rated reviews
5

I paid for one month to use the Peoplefinder site and have used the site for 5 days. Now the site is down and repeated a...

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5

Thank you for the research. I no longer need the free trial. Thank you!!!!!

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5

Thought i was only being charged 5.95. But was charged 29.00 i dont work i need my money back never would of payed...

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4.8

Difficult to opt out for free trial.

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Peoplefinders and Intelius Most Critical Reviews

Lowest rated reviews
1

FREE TRIAL! NO WAY! Supposed to have a 7 day free trial. Just had to give a credit card number. OK. I fell for it....

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1

All of my information is incorrect, including my name, address, employment and especially relative info. There is only...

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1

I signed up for what was supposed to be a 3 day free trial with unlimited searches. I did 5 searches and the...

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1

INTELIUS WILL RIP YOU OFF!!! Thought I was paying for one time use and when I realized they were charging my credit...

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Peoplefinders and Intelius Latest Reviews

Recent published reviews
1.6

It's very simple. I didn't sign up for anything. I allowed my friend to get a one time lookup for .95¢ and instead I get...

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No votes

My phone was stolen and I have charges on my credit card that I never authorized.
9/7/2020 $4.25
9/15/2020 $31.93
I would l...

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No votes

I didn't order your sevices please put my money back on my debit card

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No votes

want to cancel my membership before you charge me 39.90 charge.

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Peoplefinders and Intelius Products and Services

Most reviewed product and services
  • Peoplefinders Membership (85 reviews)
  • Peoplefinders People Search (76 reviews)
  • Peoplefinders Free Trial (26 reviews)
  • Intelius Background Check (23 reviews)
  • Intelius Membership (10 reviews)
  • Intelius Public Record (6 reviews)