PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Peoplefinders and Intelius as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Peoplefinders
Intelius

Peoplefinders and Intelius Overview

Total reviews
528
483
Company responses
0
0
Issues resolved
0
0

Peoplefinders was first mentioned on PissedConsumer on Dec 18, 2007 and since then this brand received 528 reviews. It is 45 reviews more than Intelius received since Aug 15, 2007.

Peoplefinders and Intelius Consumer Ratings

Rank
23 out of 77 in Background and People Search category
22 out of 77 in Background and People Search category
Customer service
20 in category
13 in category
Website
19 in category
16 in category
Exchange, Refund and Cancellation Policy
15 in category
12 in category

According to consumer ratings and reviews, Intelius ranks 1 points higher in the Background and People Search category than Peoplefinders. People gave Peoplefinders 1.2 stars for Customer service criterion in Background and People Search category and it is 28 points higher than the worst rated brand in this category. At the same time, Intelius was rated 1.4 stars for Customer service criterion in this category and it is 35 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Intelius has a higher rating than Peoplefinders. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Peoplefinders 1.2 stars and it is 69% greater than other in category. Intelius however was rated 1.3 stars and it is 75% greater than other in category.

Peoplefinders and Intelius Rating Details

Customer service
1.2 (118 reviews)
1.4 (35 reviews)
Reviewer's quote

customer service rep acknowledged error and i will be refunded the charge in 5 -7 days..

Zaiya

Horrible customer service and horrible service. I cold have found out more about myself from a google search then I did from this site. Their response was "is there anywhere on the site that it claims 100% accuracy" my response was "no but I would think I would get more than my name and age but...

John R
Website
1.5 (111 reviews)
1.6 (32 reviews)
Reviewer's quote

Tried to opt out of PeopleFinders today and their website uses a Captcha at the end of your request which they tell you to click on but it is NOT visible, making it impossible for people to opt out online. Found out that Google supplies the software for Captcha but it is the individual businesses...

Fabian S

...I didn't realize at the time the website recieved "compensation" from intelius. Everyone I searched had wrong information attached to them. I even have two friends that apparently don't even exist because nothing was located on them...

Clay L
Exchange, Refund and Cancellation Policy
1.2 (110 reviews)
1.3 (24 reviews)
Reviewer's quote

After I paid and finished my searching I find out that I have to cancel my further searching. So I did. About a month ago I found out that somebody is using my credit card for online payment. It was a long time use without my knowledge. The bank, to which my credit card belongs found out that...

Agota I

I only wanted one report but the way your website is set up you make people get memberships. Then I can’t sign in it says my password is wrong I know that’s not true. Then I don’t get a link to do a new password so I can’login. This system is

Coltrane

Peoplefinders and Intelius Pros and Cons

Pros
  • Information found
  • Speed
  • Promptly refunded the disputed charge
  • I thought was a good deal for one time use
  • Helps identify people
  • Good customer service
Cons
  • Charged my card without knowing
  • Being ripped off
  • Scammed my credit card
  • Inability to opt out
  • Data is inaccurate
  • More id proof to opt-out

Peoplefinders and Intelius Most Positive Reviews

Top rated reviews
5

I paid for one month to use the Peoplefinder site and have used the site for 5 days. Now the site is down and repeated a...

5

Thank you for the research. I no longer need the free trial. Thank you!!!!!

Peoplefinders and Intelius Most Critical Reviews

Lowest rated reviews
1

FREE TRIAL! NO WAY! Supposed to have a 7 day free trial. Just had to give a credit card number. OK. I fell for it....

1

All of my information is incorrect, including my name, address, employment and especially relative info. There is only...

Peoplefinders and Intelius Latest Reviews

Recent published reviews

They take money out of an account you don’t authorize

Read all 528 reviews

Cancel account wasn't able to cancel until trial period was over

Read all 483 reviews

Peoplefinders and Intelius Products and Services

Most reviewed product and services
  • Peoplefinders Membership (83 reviews)
  • Peoplefinders People Search (74 reviews)
  • Peoplefinders Free Trial (26 reviews)
  • Intelius Background Check (23 reviews)
  • Intelius Membership (7 reviews)
  • Intelius Public Record (5 reviews)