PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Intelius and Peoplefinders as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Intelius
Peoplefinders

Intelius and Peoplefinders Overview

Total reviews 575 576
Company responses 0 0
Issues resolved 0 0

Intelius and Peoplefinders Consumer Ratings

Rank
24 out of 116 in Background and People Search category
47 out of 116 in Background and People Search category
Customer service
24 in category
35 in category
Website
27 in category
31 in category
Product or Service Quality
24 in category
38 in category
Exchange, Refund and Cancellation Policy
21 in category
34 in category

Intelius and Peoplefinders Rating Details

Customer service
1.5
(68 reviews)
1.2
(126 reviews)
Reviewer's quote

...Spoke w/Berry in customer service, but she didn't help. All she could confirm, is that I've unsubscribed. I'm asking you to STOP soliciting me, to open this account...

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...The number to speak to Customer Service only takes you to an automated system which does not offer me a solution for that problem, and sends me through a circle to get a cancelation, enter my email. It was a trial and it has already billed my account for monthly service..

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Website
1.7
(61 reviews)
1.5
(123 reviews)
Reviewer's quote

...The website kept trying to get me to pay for an upgraded subscription to receive more information! This is a total scam and Im very upset! Ive emailed this company requesting a refund with no response..

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...com website shows a 403 error message and I am unable to contact them. Name Cynthia M. Sicilia, email address: siciliacms@***...

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Product or Service Quality
1.5
(58 reviews)
1.3
(111 reviews)
Reviewer's quote

I was incarcerated back in May 2021 thats around the same time I had also in the same month ordered your service for 2499 a month K I didnt get out and if incarceration till just recently, you guys only reverse fees back at year I never used this service You even checked and saw that I did not use...

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...Will never use this service again. If it is not resolved I have family that are lawyers..

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Exchange, Refund and Cancellation Policy
1.4
(54 reviews)
1.2
(119 reviews)
Reviewer's quote

...I needed this money I'm so upset I want a refund ASAP. I am not happy at all..

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...You do get a refund, and here is the number. I couldnt reach anyone! We had a house fire, my nerves are already shot and I need every penny! Please help!..

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Intelius and Peoplefinders Pros and Cons

Pros
  • I thought was a good deal for one time use
  • To use to look someone up if you have certain information
  • Search numbers and people
  • Promptly refunded the disputed charge
  • Information found
  • I found an address that i needed
Cons
  • Everything about it and stealing money makes it worse
  • Being ripped off
  • Cannot get ahold of customer service
  • Scammed my credit card
  • Charged my card without knowing
  • Being ripped off

Intelius and Peoplefinders Most Positive Reviews

Top rated reviews
5

I was looking through my card transactions i have found were you too $14.82 off my card with the last four digits of 846...

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5

I paid for one month to use the Peoplefinder site and have used the site for 5 days. Now the site is down and repeated a...

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5

Thank you for the research. I no longer need the free trial. Thank you!!!!!

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5

Thought i was only being charged 5.95. But was charged 29.00 i dont work i need my money back never would of payed...

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Intelius and Peoplefinders Most Critical Reviews

Lowest rated reviews
1

These people sit around all day and go on people cards and wait until something is on there and touch your money...

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1

I paid a dollar 95 for a quick one time look up and then got a bill for 2495 and then another one for 3295 I canceled...

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1

I work with psychiatric patients. I do not want my info online for safety as my address. They keep pretending they...

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1

Money was taken out my account after I cancelled my account. Called customer care and they are closed apparently all...

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Intelius and Peoplefinders Latest Reviews

Recent published reviews
No votes

I want the money back that yall have been taking from me I did not make and account I dont know how my card even got on...

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No votes

Noticed billing every month since September 2023. I did not subscribe to your service, do not use it. Please stop...

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No votes

I need a refund asap. My name is juanita Lynn mcclurg
I have done some research and found out this info.
Account name Stac...

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No votes

I have received unauthorized charges on my card. The website indicated the search was free but charged me $1.00. It also...

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