PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Intelius and Peoplefinders as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Intelius
Peoplefinders

Intelius and Peoplefinders Overview

Total reviews 503 542
Company responses 0 0
Issues resolved 0 0

Intelius and Peoplefinders Consumer Ratings

Rank
26 out of 79 in Background and People Search category
30 out of 79 in Background and People Search category
Customer service
19 in category
24 in category
Website
21 in category
24 in category
Product or Service Quality
18 in category
21 in category
Exchange, Refund and Cancellation Policy
14 in category
18 in category

Intelius and Peoplefinders Rating Details

Customer service
1.4 (42 reviews)
1.2 (118 reviews)
Reviewer's quote

Horrible customer service and horrible service. I cold have found out more about myself from a google search then I did from this site. Their response was "is there anywhere on the site that it claims 100% accuracy" my response was "no but I would think I would get more than my name and age but...

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customer service rep acknowledged error and i will be refunded the charge in 5 -7 days..

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Website
1.6 (39 reviews)
1.5 (115 reviews)
Reviewer's quote

...I didn't realize at the time the website recieved "compensation" from intelius. Everyone I searched had wrong information attached to them. I even have two friends that apparently don't even exist because nothing was located on them...

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...com website shows a 403 error message and I am unable to contact them. Name Cynthia M. Sicilia, email address: siciliacms@***...

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Product or Service Quality
1.4 (33 reviews)
1.3 (104 reviews)
Reviewer's quote

...What good is a background check report if the majority of the information is incorrect? I immediately cancelled my subscription with them, and strongly recommend to not utilize their service..

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...I called People Finders again to cancel their service for me. I also contacted Synchrony bank, where my credit card belongs to help me to get my money back. So give me my money back put back to my credit card, because I never requested this service after I paid for one time use..

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Exchange, Refund and Cancellation Policy
1.4 (31 reviews)
1.2 (112 reviews)
Reviewer's quote

Yeah I need a refund of my money that I took out. My bank account is now negative $50 cause of this..

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...You do get a refund, and here is the number. I couldnt reach anyone! We had a house fire, my nerves are already shot and I need every penny! Please help!..

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Intelius and Peoplefinders Pros and Cons

Pros
  • I thought was a good deal for one time use
  • Helps identify people
  • Good customer service
  • Promptly refunded the disputed charge
  • Information found
  • I found an address that i needed
Cons
  • Everything about it and stealing money makes it worse
  • Forced compromise of identity
  • Data is inaccurate
  • Charged my card without knowing
  • Being ripped off
  • Scammed my credit card

Intelius and Peoplefinders Most Positive Reviews

Top rated reviews
5

Thank you for the research. I no longer need the free trial. Thank you!!!!!

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5

I paid for one month to use the Peoplefinder site and have used the site for 5 days. Now the site is down and repeated a...

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4.8

Difficult to opt out for free trial.

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5

Thought i was only being charged 5.95. But was charged 29.00 i dont work i need my money back never would of payed...

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Intelius and Peoplefinders Most Critical Reviews

Lowest rated reviews
1

All of my information is incorrect, including my name, address, employment and especially relative info. There is only...

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1

FREE TRIAL! NO WAY! Supposed to have a 7 day free trial. Just had to give a credit card number. OK. I fell for it....

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1

INTELIUS WILL RIP YOU OFF!!! Thought I was paying for one time use and when I realized they were charging my credit...

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1

I signed up for what was supposed to be a 3 day free trial with unlimited searches. I did 5 searches and the...

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Intelius and Peoplefinders Latest Reviews

Recent published reviews
No votes

Intelius resolved the issue and refunded my $29.95.

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No votes

Repeated attempts, per peoplefinders webpage/directions, to remove my information from their website despite repeated at...

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1.1

I am unable to cancel my membership and your instructions to cancel are non-existant. This used to be a legitimatany as...

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1

I found this number 1 (80*) ***-**** linked to a 29.95 charge on my online checking that I definitely DID NOT sign up...

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Intelius and Peoplefinders Products and Services

Most reviewed product and services
  • Intelius Background Check (23 reviews)
  • Intelius Membership (11 reviews)
  • Intelius Public Record (7 reviews)
  • Peoplefinders Membership (86 reviews)
  • Peoplefinders People Search (77 reviews)
  • Peoplefinders Phone Number Lookup (26 reviews)