PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Intelius and Peoplefinders as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Intelius
Peoplefinders

Intelius and Peoplefinders Overview

Total reviews 497 539
Company responses 0 0
Issues resolved 0 0

Intelius and Peoplefinders Consumer Ratings

Rank
25 out of 78 in Background and People Search category
29 out of 78 in Background and People Search category
Customer service
14 in category
19 in category
Website
16 in category
20 in category
Product or Service Quality
13 in category
16 in category
Exchange, Refund and Cancellation Policy
13 in category
15 in category

Intelius and Peoplefinders Rating Details

Customer service
1.4 (39 reviews)
1.2 (118 reviews)
Reviewer's quote

Horrible customer service and horrible service. I cold have found out more about myself from a google search then I did from this site. Their response was "is there anywhere on the site that it claims 100% accuracy" my response was "no but I would think I would get more than my name and age but...

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customer service rep acknowledged error and i will be refunded the charge in 5 -7 days..

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Website
1.6 (35 reviews)
1.5 (114 reviews)
Reviewer's quote

...I didn't realize at the time the website recieved "compensation" from intelius. Everyone I searched had wrong information attached to them. I even have two friends that apparently don't even exist because nothing was located on them...

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...com website shows a 403 error message and I am unable to contact them. Name Cynthia M. Sicilia, email address: siciliacms@***...

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Product or Service Quality
1.4 (29 reviews)
1.3 (104 reviews)
Reviewer's quote

...What good is a background check report if the majority of the information is incorrect? I immediately cancelled my subscription with them, and strongly recommend to not utilize their service..

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...I called People Finders again to cancel their service for me. I also contacted Synchrony bank, where my credit card belongs to help me to get my money back. So give me my money back put back to my credit card, because I never requested this service after I paid for one time use..

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Exchange, Refund and Cancellation Policy
1.3 (27 reviews)
1.2 (112 reviews)
Reviewer's quote

...Refused to confirm my cancellation. Called them they found o information where I signed up however they found my checking account because they stole $19. 95...

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...You do get a refund, and here is the number. I couldnt reach anyone! We had a house fire, my nerves are already shot and I need every penny! Please help!..

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Intelius and Peoplefinders Pros and Cons

Pros
  • I thought was a good deal for one time use
  • Helps identify people
  • Good customer service
  • Promptly refunded the disputed charge
  • Information found
  • I found an address that i needed
Cons
  • Bad customer service
  • Inability to opt out
  • Forced compromise of identity
  • Charged my card without knowing
  • Being ripped off
  • False information

Intelius and Peoplefinders Most Positive Reviews

Top rated reviews
5

Thank you for the research. I no longer need the free trial. Thank you!!!!!

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5

I paid for one month to use the Peoplefinder site and have used the site for 5 days. Now the site is down and repeated a...

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4.8

Difficult to opt out for free trial.

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5

Thought i was only being charged 5.95. But was charged 29.00 i dont work i need my money back never would of payed...

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Intelius and Peoplefinders Most Critical Reviews

Lowest rated reviews
1

All of my information is incorrect, including my name, address, employment and especially relative info. There is only...

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1

FREE TRIAL! NO WAY! Supposed to have a 7 day free trial. Just had to give a credit card number. OK. I fell for it....

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1

INTELIUS WILL RIP YOU OFF!!! Thought I was paying for one time use and when I realized they were charging my credit...

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1

I signed up for what was supposed to be a 3 day free trial with unlimited searches. I did 5 searches and the...

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Intelius and Peoplefinders Latest Reviews

Recent published reviews
No votes

My phone was stolen and I have charges on my credit card that I never authorized.
9/7/2020 $4.25
9/15/2020 $31.93
I would l...

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1.6

It's very simple. I didn't sign up for anything. I allowed my friend to get a one time lookup for .95¢ and instead I get...

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No votes

want to cancel my membership before you charge me 39.90 charge.

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No votes

I didn't order your sevices please put my money back on my debit card

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Intelius and Peoplefinders Products and Services

Most reviewed product and services
  • Intelius Background Check (23 reviews)
  • Intelius Membership (10 reviews)
  • Intelius Public Record (6 reviews)
  • Peoplefinders Membership (85 reviews)
  • Peoplefinders People Search (76 reviews)
  • Peoplefinders Phone Number Lookup (26 reviews)