PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Intelius and Peoplefinders as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Intelius
Peoplefinders

Intelius and Peoplefinders Overview

Total reviews
483
528
Company responses
0
0
Issues resolved
0
0

Peoplefinders was first mentioned on PissedConsumer on Dec 18, 2007 and since then this brand received 528 reviews. It is 45 reviews more than Intelius received since Aug 15, 2007.

Intelius and Peoplefinders Consumer Ratings

Rank
22 out of 77 in Background and People Search category
23 out of 77 in Background and People Search category
Customer service
13 in category
20 in category
Website
16 in category
19 in category
Product or Service Quality
13 in category
16 in category

According to consumer ratings and reviews, Intelius ranks 1 points higher in the Background and People Search category than Peoplefinders. People gave Intelius 1.4 stars for Customer service criterion in Background and People Search category and it is 35 points higher than the worst rated brand in this category. At the same time, Peoplefinders was rated 1.2 stars for Customer service criterion in this category and it is 28 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Intelius has a higher rating than Peoplefinders. Regarding Product or Service Quality criterion, consumers gave Intelius 1.4 stars and it is 73% greater than other in category. Peoplefinders however was rated 1.3 stars and it is 67% greater than other in category.

Intelius and Peoplefinders Rating Details

Customer service
1.4 (35 reviews)
1.2 (118 reviews)
Reviewer's quote

Horrible customer service and horrible service. I cold have found out more about myself from a google search then I did from this site. Their response was "is there anywhere on the site that it claims 100% accuracy" my response was "no but I would think I would get more than my name and age but...

John R

customer service rep acknowledged error and i will be refunded the charge in 5 -7 days..

Zaiya
Website
1.6 (32 reviews)
1.5 (111 reviews)
Reviewer's quote

...I didn't realize at the time the website recieved "compensation" from intelius. Everyone I searched had wrong information attached to them. I even have two friends that apparently don't even exist because nothing was located on them...

Clay L

Tried to opt out of PeopleFinders today and their website uses a Captcha at the end of your request which they tell you to click on but it is NOT visible, making it impossible for people to opt out online. Found out that Google supplies the software for Captcha but it is the individual businesses...

Fabian S
Product or Service Quality
1.4 (27 reviews)
1.3 (102 reviews)
Reviewer's quote

...I also had a very hard time understanding the customer service rep, so I'm still not sure why they are charging an extra $7. 95 for canceling because they had no recent information on the person I was searching..

Journii

... and screenshots of others that have reported the same so my bank will be fully aware and they also will lead me in the right direction as to look into your "services"....

Anyia

Intelius and Peoplefinders Pros and Cons

Pros
  • I thought was a good deal for one time use
  • Helps identify people
  • Good customer service
  • Information found
  • Speed
  • Promptly refunded the disputed charge
Cons
  • Inability to opt out
  • Data is inaccurate
  • More id proof to opt-out
  • Charged my card without knowing
  • Being ripped off
  • Scammed my credit card

Intelius and Peoplefinders Most Positive Reviews

Top rated reviews
5

Thank you for the research. I no longer need the free trial. Thank you!!!!!

5

I paid for one month to use the Peoplefinder site and have used the site for 5 days. Now the site is down and repeated a...

Intelius and Peoplefinders Most Critical Reviews

Lowest rated reviews
1

All of my information is incorrect, including my name, address, employment and especially relative info. There is only...

1

FREE TRIAL! NO WAY! Supposed to have a 7 day free trial. Just had to give a credit card number. OK. I fell for it....

Intelius and Peoplefinders Latest Reviews

Recent published reviews

Cancel account wasn't able to cancel until trial period was over

Read all 483 reviews

They take money out of an account you don’t authorize

Read all 528 reviews

Intelius and Peoplefinders Products and Services

Most reviewed product and services
  • Intelius Background Check (23 reviews)
  • Intelius Membership (7 reviews)
  • Intelius Public Record (5 reviews)
  • Peoplefinders Membership (83 reviews)
  • Peoplefinders People Search (74 reviews)
  • Peoplefinders Free Trial (26 reviews)